Customer Service
For inquiries regarding Travel Guard, you can contact CHARTIS using information below.
For immediate answers to some of your queries please refer to the FAQs page.
General Inquires (English or Turkish)
For general inquires about Travel Guard call:
For Assistance/Declaration of Claims
You can use the following contact information to use the assistance service or declare claims.
Travel Guard Assist
Travel Guard is a trading name of Travel Guard EMEA Limited, a company registered in England with company number 1728011, and registered address: Unit 21, Cecil Pashley Way, Shoreham Airport, Shoreham by Sea, West Sussex BN43 5FF
The required documents for claims can be viewed on the Claims page with the claims statement form. You can download the claims statement form here or from the Claims page.
*CHARTIS Insurance may contact you regarding our insurance products.