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IMPLEMENTED MEASURES FOR OUR GUESTS

  • To book a flight, Get your HES Code from “Hayat Eve Sığar” app provided by Ministry of Health. (for domestic flights only)
  • Your temperature will be checked at the airport. If you have a high temperature you will not be permitted to board your flight.
  • Check-in online [at home] to minimise social contact.
  • Arrive earlier than usual at the airport.
  • Please follow all the instructions at the airport.
  • Maintain your social distance in queues and waiting areas.
  • Use Express Baggage to drop-off your bag without queueing, Self-scan your ID card and mobile boarding pass for contactless boarding 
  • Our crew will be wearing protective kit including masks and gloves. Wear a face mask at all times, both in the airport and on board your flight.
  • Our aircraft are deep cleaned and disinfected daily, which is effective for at least 48 hours
  • We disinfect frequently touched surfaces such as the tray tables and armrests after every flight
  • The air inside the aircraft is replaced every 3 minutes with fresh new air and the air filtered by HEPA filters.
  • More than 99.99% of airborne contaminants and dust particles are filtered out with HEPA filters
  • We have removed our magazines and menus to minimise contact points on board
  • You can only take on board one piece: A handbag, briefcase, laptop or bag for baby items.
  • Cabin baggage will not be permitted on board.  You must drop off your cabin baggage at check-in.

 

We are doing everything we can to ensure healthy flying for you and your loved ones. We look forward to seeing you soon on Pegasus Airlines.

 

THE AIR INSIDE THE AIRCRAFT IS REPLACED EVERY 3 MINUTES. HOW? 

 

All the air in the aircraft cabin is filtered and replaced with fresh air on average every three minutes. All Pegasus Airlines aircraft are fitted with HEPA, or High Efficiency Particulate Air, filters. This system filters more than 99.99% of dust particles and airborne contaminants such as viruses and bacteria. Due to their size, these filters can capture viruses, and are periodically changed as part of our aircraft servicing requirements. This ensures the highest possible quality of cabin air. HEPA filters offer a similar level of performance to those used to keep the air clean in hospital operating rooms and industrial clean rooms.

The air in the cabin is as clean as an operating theatre!

  • The air inside the aircraft is replaced every three minutes on average.
  • More than half of the air in the cabin consists of clean and sterile air from outside the aircraft, and the rest consists of the interior air which has been cleaned by HEPA filters.
  • HEPA filters can capture viruses due to their size, and thet are periodically changed as part of our aircraft servicing requirements.
  • Airflow is only from the top of your seat to the floor. There is no airflow to the front or back.

We care about your health; we regularly disinfect our aircraft.

 

 

 

 HOW DO WE DISINFECT OUR AIRCRAFT?

 

  • We disinfect our aircraft every 24 hours with high efficacy cleaning products that act against the coronavirus and are effective for at least 48 hours
  • The air inside the aircraft is replaced on average every 3 minutes with fresh new air filtered by HEPA filters.
  • More than 99.99% of airborne contaminants and dust particles are filtered by HEPA filters.
  • We are installing hand sanitiser dispensers on our buses, which are disinfected regularly.
  • To minimise contact points on board, we are temporarily removing printed material such as the menu and inflight magazine.
  • Cabin baggage must be checked in, as it will not be permitted with you on board, in order to speed up boarding and disembarkation, and to keep aisles clear.
  • You can only take on board one piece: A handbag, laptop, briefcase, baby items.
  • We will be providing waste facilities in order to hygienically dispose of single-use protective equipment such as masks and gloves.

We look forward to welcoming you on board with our new measures for safe and healthy travels.

  • All cleaning, sterilising and disinfecting products used are approved by the Turkish Ministry of Health and aircraft manufacturer.
  • The Disinfection Procedure is coordinated by the Pegasus Airlines Ground Operations Team.
  • The disinfection of our aircraft is performed in accordance with the Airbus and Boeing Aircraft Maintenance Manuals by a cleaning team of 5 - 6 people.

 

For personal preventative measures, please refer to the Turkish Ministry of Health’s website

 

IMPLEMENTED MEASURES FOR OUR CREW & EMPLOYEES

Our highest priority is the safety and wellbeing of our guests and employees.

  • In order to achieve maximum hygiene levels throughout the journey, our on-duty crew will be wearing protective equipment including masks, gloves and visors.
  • During this period, as we await to meet you again, we are continuing to take online courses in hygiene and sanitation measures and personal protection against any kind of epidemic outbreak.
  • Before every flight, we will use a thermometer to conduct body temperature checks of all our crew.
  • For the safety of you and our employees, we will be disinfecting all the tools and equipment used by our teams, both before and after use.
  • We will be putting up protective plexiglass screens between our personnel and our guests on the check-in counters for maximum health and safety levels.
  • In order to provide a safe travelling environment we will be minimizing touch points by only accepting credit card payments for purchases made on-board.

Our highest priority is the safety and wellbeing of our guests and employees. We are taking, and will continue to take, all the necessary measures to protect the health and safety of everyone who flies with us.



IS IT REQUIRED TO WEAR A FACE MASK ON BOARD THE AIRCRAFT?

You are required to wear a face mask on board the aircraft and at the airport.

WHAT IS OUR NEW CABIN BAGGAGE POLICY?

You must drop off your cabin baggage at check-in.

WHAT ARE THE WAYS OF CONTACTLESS TRAVELLING?

 

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We use necessary cookies for the smooth functioning of the Pegasus Website and to improve our website performance. We also use functional cookies and publicity and third-party cookies, which are optional. Functional cookies will enable our website to remember your previous choices on the website. Publicity and third-party cookies provide you with advertisement and marketing content based on your internet use through your browser. You may enable or disable the use of optional cookies on the Pegasus Website through the choice options provided below. You may also enable or disable the use of necessary cookies by changing the settings of your internet browser. Please note that when necessary cookies are disables, some of the features of the Pegasus Website may not be available. For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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This type of cookies is necessary for the smooth functioning of the Pegasus Website. These cookies make it possible to visit the Pegasus Website and to benefit from its features. Session cookies are used to store the information in the web pages and to avoid the need to re-enter your details.

Performance cookies

These cookies store information about how often the website is visited, any relevant error messages received, the duration of the visit and the user’s use of the website. This information is used to improve the performance of the Pegasus Website.

Functional cookies

These cookies remember the choices the user has made on the website (e.g., city and flight date selections) and facilitates the use of the website by the user. These cookies make it possible for the user to benefit from sophisticated internet features.

Publicity and third-party cookies

For using certain functions, third-party suppliers’ cookies are used on the Pegasus Website (e.g., cookies comprising sharing devices on social media on flight destinations and promotional pages). Pegasus Website also contains the cookies of the firms carrying-out advertisement tracking.

For more detailed information

For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

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