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Damaged objects in the luggage
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New Application

In accordance with the applicable law on data protection, if you are filing an application for another person, a written and signed statement indicating the data subject’s consent for the processing of his/her personal data and a copy of his/her valid identification document (e.g. passport) will be required for the processing of your application. Please do not include any payment card (credit card, bank card, security code, etc.) information in your application.Unless you clearly state otherwise, you will not be provided with any commercial electronic communication with marketing content solely based on your request submitted on this page.
Please enter your country and area code
Please enter your country and area code
All marked fields must be filled in.
Do you have a flight or reservation with Pegasus Airlines?
Application Reason
Please fully complete all the fields for at least one of the options below.

1 Enter your PNR, departure and arrival details


2 Please enter your departure, arrival and flight details


3 Please enter your departure, arrival and flight details

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The information you have provided to Pegasus Airlines in your application and in the attachments to your application will be processed in accordance with the Pegasus Privacy Policy. Your personal data and special categories of personal data provided as part of your application may be processed and may be shared with third parties in and outside of the Republic of Turkey, in accordance with the Pegasus Gizlilik Politikasında. By clicking on “SEND” you will consent to the processing of the relevant information by Pegasus Airlines in accordance with the said terms and conditions

If your message is related to one of our flights, please provide your flight details on the form so we can deal with your request more quickly. Please do not include confidential information such as your credit card number or PIN code in the message.


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Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

We are experiencing problems in our ticketing and online check-in systems. If you have any problems while doing online check-in, please plan to be at the airport 3 hours before your flight.

Pegasus BolBol ayrıcalıklarından yararlanabilmeniz için onayınıza ihtiyacımız var.

Beyan ettiğim bilgilerin doğruluğunu onaylıyor ve Pegasus BolBol Genel Kural ve Koşşullarını ve Pegasus Hava Yolları Gizlilik Kurallanrını kabul ediyorum.

Add your flight, earn BolPoints
Proceed by flling out the form below