Preguntas Más Frecuentes

Packages are not available to purchase for open tickets.

Unfortunately you cannot change your food option. However our staff at the airport will try to assist you in changing your seating choice if there is availability on the day of your flight.

Yes, you can make your flight even more enjoyable by choosing from the different sandwich or hot meal/breakfast options depending on the type of your chosen package fare.

We offer 4 types of packages:

BASIC PACKAGE is only valid on international flights and it can only be purchased via flypgs.com at the moment.  You can personalise your flight with additional services to match your requirements.

ESSENTIALS enables you to fly at affordable prices. Inclusive of 15 kg free baggage allowance for domestic flights and 20 kg for international flights, you can choose whichever of the economically-priced ancillary services you wish to add to the essentials depending on your requirements.

ADVANTAGE offers the most popular ancillary services at discounted prices in addition to your affordably priced ticket. For a more comfortable journey you can include all the ancillary services with a discount of up to 50%.

COMFORT FLEX offers a comfortable and flexible journey. You can choose all privileges such as seating options, a hot meal, ticket alterations and cancellations; all at a discount of up to 50%.

For further information about package fares click here.

The ancillary services in your package fare will not be transferred to your new flight when you change your booking. However, the price of the package fare is refunded in accordance with the booking regulations.

After searching for flights at www.flypgs.com, you can then choose a package fare flight package on the page where the flight results are shown.

You can obtain information about the contents of the package fare you have purchased from our website. The code of the package fare purchased will be printed on your ticket.

You can view the contents of package fares on the pages of our website which explain the PACKAGE FARE SYSTEM or on the flight selection page by hovering over package fare titles with your mouse.

Unfortunately this option is not available on the Pegasus mobile sales channel.

In the case of changes or cancellations to your booking, the amount deducted from your ticket for the Advantage package will be dependent on the price of your ticket. Therefore, the cancellation fee will depend on the rules relating to the booking and fare class of your flight and this amount will be deducted from the price of your package fare, with the remaining amount then refunded to you. The transaction fees that are applicable to each of the booking and fare classes are provided in a table on our website in the General Rules/Booking Changes and Cancellations section.

Yes, you can choose different package fares for outbound and inbound flights.

The package fare you opt for is valid for every section of your journey. However the meal/drink options as well as the additional baggage allowance may differ according to the destination you are travelling to.

Flight changes and cancellations must be made at least two hours prior to the flight. Refunds are not applicable for booking changes and cancellations less than two hours prior to the flight, including for the tickets purchased with the Comfort Flex package. In such circumstances, only the airport tax will be refunded for the Comfort Flex package.

Yes, certainly. You will earn flight points dependent on the price of the package fare you purchase.

The package fare flight option is available on many of the routes that Pegasus operates.

The options of the Advantage and Comfort Flex packages are standardised. If the seating or meal option is included in package fare you can pick the seating and meal options that are most suitable for you. Or, by opting for the Essentials you can add whichever ancillary services you would like to your flight. However, in this case we recommend that you don’t miss the price benefits offered by the Advantage and Comfort Flex packages.

The package purchase system allows you as our valuable customer to personalise your travel according to your wishes and needs and with four package options, it also enables you to benefit from additional services such as seat options, additional baggage, onboard food and drink service and right for refund and cancellation without penalties, offered by Pegasus.

Package fares can be purchased for children. Ticketing is not applicable for babies between 0 and 2 years old.

Buying the additional services together as a package instead of separately offers a price advantage.

The Comfort Flex package differs from the Essentials and Advantage packages in that there will be no charges applied for booking changes and cancellations if you inform us of the change or cancellation at least two hours prior to your flight. However, if your new flight is more expensive than that of your original ticket, the price difference will be deducted from the price of your package. In the event of cancellation the ticket price is fully refunded without charges or deductions except for the “service charge” paid during the ticket purchase.