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BolPoints Detail
BolPoints Detail
Travel Details
Travel Details
Campaigns
Campaigns
Membership Details
Membership Details
What is BolBol?
What is BolBol?

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Member of Pegasus BolBol since .

Available BolPuan
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BolPuan to Expire
BolPuan

To not miss the advantage of flying with Pegasus BolBol, you must use your BolPoints before they expire.

For inquiries and questions related to BolBol, you can call our toll-free call center at 0 (850) 399 17 01.

Write To Us List

Write To Us List

Query Request

If you have a previous request, you can query it here.

Query Request Query Request

Change ticket Change ticket

How can I change a ticket I have already bought?

How can I change a ticket I have already bought? How can I change a ticket I have already bought?

Customers who bought their ticket from flypgs.com can easily access their flight details and make changes on the website by entering their reservation number (PNR) and surname in the Manage My Booking section on the home page of the website. Customers who bought their tickets from the call centre or an agent need to contact our call centre on 0888 228 12 12 in order to make any changes. For rules on changing your ticket, we recommend you read the section entitled 'Reservation Changes and Ticket Cancellation' in the  general rules  section.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Ticket Cancellation Ticket Cancellation

How do I cancel a ticket I have bought?

How do I cancel a ticket I have bought? How do I cancel a ticket I have bought?

Customers who bought their ticket from flypgs.com can access their flight details on the website by entering their reservation number (PNR) and surname in the 'Manage My Booking' section on the home page and cancel some or all of their flights. For details of our cancellation rules, we recommend you see our General Rules section. You can also call our call centre on 0888 228 12 12 for assistance.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Edit contact and passenger details Edit contact and passenger details

Can I change my contact details when I buy my ticket?

Can I change my contact details when I buy my ticket? Can I change my contact details when I buy my ticket?

Passengers who buy their tickets from flypgs.com or our mobile app, can make changes at flypgs.com by selecting the 'Change contact details' option listed under Manage My Booking or by calling our call centre on 0 888 228 12 12.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Can I change the passenger details I gave when buying my ticket?

Can I change the passenger details I gave when buying my ticket? Can I change the passenger details I gave when buying my ticket?

Names on tickets cannot be changed and they cannot be transferred to another person.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Cancellation/Change Rules Cancellation/Change Rules

How can I change a ticket I have already bought?

How can I change a ticket I have already bought? How can I change a ticket I have already bought?

Customers who bought their ticket from flypgs.com can easily access their flight details and make changes on the website by entering their reservation number (PNR) and surname in the Manage My Booking section on the home page of the website. Customers who bought their tickets from the call centre or an agent need to contact our call centre on 0888 228 12 12 in order to make any changes. For rules on changing your ticket, we recommend you read the section entitled 'Reservation Changes and Ticket Cancellation' in the  general rules  section.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

How do I cancel a ticket I have bought?

How do I cancel a ticket I have bought? How do I cancel a ticket I have bought?

Customers who bought their ticket from flypgs.com can access their flight details on the website by entering their reservation number (PNR) and surname in the 'Manage My Booking' section on the home page and cancel some or all of their flights. For details of our cancellation rules, we recommend you see our General Rules section. You can also call our call centre on 0888 228 12 12 for assistance.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Open ticket Open ticket

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