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Information About Cancelled International Flights for 1st - 14th of June 2020


12.05.2020

Information About Cancelled International Flights for 1st - 14th of June 2020

In line with the additional precautions to combat the coronavirus all international and Cyprus flights are cancelled between 1st of June 2020 and 14th of June 2020 (included).

In line with the SHY-Passenger Regulations due to the Coronavirus (COVID-19) published as of 25th of March 2020 , all cancelled flights ticket operations will be done according to the process down below.

Open Ticket:

You can convert your ticket to open ticket via flypgs.com and Pegasus mobile app

- No penalty will be applied when you convert to open ticket.
- You can use your open ticket within a year on any route.
- If you don’t use you’re open ticket, you can get a full refund two months after the reciprocal flight restrictions have been lifted.

Reissue/Change:

All cancelled flights can be changed without paying any penalty or difference via flypgs.com and Pegasus mobile app.

- Tickets that are booked on 26th March 2020 and before can re-book their tickets for flights until 27 March 2021 without paying any penalty or difference.
- If you book after 26th of March and your flights is cancelled, you still change your ticket without penalty and just pay the difference between the new flight.

- No difference fee will be applied if your existing ticket and new ticket are in the same price range.

Refund:

All cancelled flights can only be refunded via our free call centre number 0 (850) 250 67 02

- As the SHY-Passenger Regulations of published on 25th March 2020 due to the Coronavirus (COVID-19), If you’re not able to use a ticket that you have converted to an open ticket, you can obtain your refund two months after reciprocal flight restrictions have been lifted.

Best Regards,

Pegasus Airlines


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Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

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