WHAT IS BOLBOL?

A flight programme that gives you the chance to earn hundreds of BolPoints from every flight and can be joined for free by just using your telephone number.

HOW DOES IT WORK?

Everything is very easy with BolBol. There's no fee to become a member and then you get to earn lots of points from every flight. You can use your Bolpoints for Pegasus flight tickets and additional services. Lots of travel and lots to discover.

EARN WITH BOLBOL!

If you are a Pegasus BolBol member, you earn BolPoints every time you spend with Pegasus or its partners. You can use the BolPoints you have earned on your next flight with Pegasus

SPEND WITH BOLBOL!

You can use the BolPoints you earn with Pegasus BolBol to pay for Pegasus flight tickets and extra services* seat reservation, baggage, online meal orders or the right to make free ticket changes.
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  • Frequently Asked Questions

    What is Pegasus BolBol?

    Pegasus BolBol is a flight program that allows Pegasus Airlines passengers to earn points when they buy flights and additional services such as seat reservation, meals, or extra baggage allowances, as well as from purchases made with Pegasus BolBol Program partners. Members can then use their BolPoints at Pegasus Airlines to purchase flights and extra services. Pegasus BolBol members can join the scheme free of charge and take advantage of any offers or privileges without any extra charges, other than those which earn BolPoints.

    What is my Pegasus BolBol membership number? Will I get a card?

    Your Pegasus BolBol membership number is your mobile telephone number, and all transactions are made online. There is no actual physical card.

    The Pegasus BolBol Credit Card is a joint brand card issued by ING Bank, a Program Business Partner, and applications for this are made via ING Bank. Credit card holders also have full rights to Pegasus BolBol membership and can use the mobile phone number they use for banking for Pegasus transactions as well.

    What happened to my Pegasus Plus account?

    With the change in the program name, you account will now continue as a Pegasus BolBol account. You can use the membership number you used to sign in to your Pegasus Plus account to sign in to your Pegasus BolBol account to take advantage of membership benefits, and you can start using BolPoints once you have accepted the Pegasus BolBol General Rules. Your Pegasus BolBol account passcode consists of 6 digits. Add '00' to the front of your existing 4-digit Pegasus Plus passcode to get your 6-digit passcode, or you can create a new 6-digit passcode.

    Can I continue using my current passcode? Should I create a new passcode?

    You can add '00' to the front of your existing 4-digit Pegasus Plus passcode to get your 6-digit passcode, or you can create a new 6-digit passcode. To reset your passcode, use the “I Forgot My passcode” option.

    I have forgotten my passcode and username. What should I do?

    In the Pegasus BolBol Program, your membership number is your mobile phone number. You can enter the mobile phone number you have registered with the program into any field that asks for your membership number. If you have forgotten your passcode, you can request a new one by clicking on the "I Forgot My Passcode" option on the Pegasus BolBol sign in page at flypgs.com or on the Pegasus Mobile Application . You can also request help via our Call centre. Calls to our Call centre will be charged at the calling rate advertised by Pegasus.

    What happened to my Pegasus Plus account?

    We've converted the FightPoints in your Pegasus Plus account to their equivalent BolPoints value, and credited these to your Pegasus BolBol account. Your old FlightPoints can now be used as BolPoints, and you can purchase tickets and additional services with these BolPoints.

    What are the advantages of becoming a Pegasus BolBol member?

    - As a Pegasus BolBol member, you'll earn 1 BolPoint for every 1 TL you spend. For example, if your purchase a flight ticket or additional service in the value of 100 TL you'll earn 100 BolPoints.

    - You receive 250 BolPoints as a Welcome gift when you take your first flight after joining the scheme.

    - In addition to this, you'll earn 250 BolPoints when you check in online for domestic flights, and 500 BolPoints when you check in online for international flights.

    - You can find out how many BolPoints you'll earn from program partners on the Pegasus BolBol homepage.

    With the BolPoints that you earn, you can purchase flight tickets, additional baggage allowance, meals, seat selection and Pegasus Flex products via flypgs.com and the mobile app.

    As a member of Pegasus BolBol, you'll be the first to hear about exclusive offers and any new developments at Pegasus.

    How have FlightPoints been converted to BolPoints?

    The FlightPoints in your Pegasus Plus account have been multiplied by a certain coefficient and converted into BolPoints in your BolBol account, so that they at least maintain their current monetary value.

    How long is the membership period?

    There are no time limitations to Pegasus BolBol membership. Your membership does not have an expiry date and will not need to be reactivated.

    Can anyone else use my membership?

    Pegasus BolBol membership is unique to each member and personal details are secret. To use your BolPoints, you need to log in as a member using the mobile phone number you have registered in the system and your 6-character passcode. You can use your BolPoints to buy tickets for someone else. To protect your personal security, you must not share your passcode with anyone else.

    I want to change/update my contact details. What should I do?

    You can update your name, surname, mobile phone number and email details once a year by logging into the Pegasus BolBol members’ area.

    If you wish to make changes more than once, you can send your request by filling out the form in the "Contact Us" section of our website.

    How do I earn points from online check-in?

    If online check-in is available at your airport, you can earn BolPoints when you check in online using our website at  flypgs.com, our mobile site, or on the Pegasus mobile app. In addition to this, you'll earn 250 BolPoints when you check in online for domestic flights, and 500 BolPoints when you check in online for international flights. To earn points, you need to sign in to your account when you check-in or enter your membership number in the relevant field when you complete your online check-in.

    How can I use my BolPoints?

    If you have signed in as a member, you can search for flights using the flight search screen, then you can use the TL-BolPoints conversion button located on the top right corner of the internet page and the bottom right corner of the mobile application to view your BolPoints. Continue the process with the BolPoints total to make payment using your BolPoints at checkout.

    At checkout, you'll be offered different payment options depending on the available BolPoints in your account. Even if the BolPoints in your account is not sufficient to cover the total of your basket, you'll still see options which will allow you to use your BolPoints at checkout.

    In order to purchase a ticket using BolPoints, you must have at least 500 BolPoints in your account.

    Where can I spend my BolPoints?

    When buying tickets from Pegasus via flypgs.com and our mobile application, you can use your BolPoints to purchase seat selection, extra baggage allowance, add Pegasus Flex (unlimited change) to your ticket, and to make meal orders. You can save up enough BolPoints to pay for your entire ticket or pay part of the cost in BolPoints and part in cash.

    How do I find out how many BolPoints I have?

    You can check how many BolPoints you have earned by signing into the Pegasus BolBol membership page on flypgs.com or the Pegasus mobile app. Alternatively, you can find out by phoning our Call centre and entering your membership number and passcode.

    Can I turn my BolPoints into cash?

    BolPoints earned through the Pegasus BolBol membership scheme cannot be converted into cash.

    I can’t see the BolPoints for a ticket I bought. What should I do?

    BolPoints earned from tickets and extra services should appear in your account no later than 72 hours after your flight. To ensure the BolPoints are automatically added to your account, you need to log in before buying a ticket, or enter the mobile number you have registered to the scheme into the Pegasus BolBol member’s number field when filling in the passenger details section during your ticket purchase.

    If you do not see your BolPoints in your account even after you have entered your BolBol membership number and 72 hours have passed since taking your flight, you can use our call centre or you can make a request via the "Contact Us" section on flypgs.com

    Can I earn BolPoints for flights I took previously?

    At any time, you can request BolPoints for flights taken in the previous 6 months. You can do this via flypgs.com , the Pegasus mobile application, or by contacting our call centre. As well as adding your previous flights to Pegasus BolBol, you can also add future flights you have purchased without entering your membership number. These BolPoints will be added to your account automatically once you have taken your flight. There is no date limit for processing your future flights. To add your past and future flights, you need to sign in via the Pegasus BolBol page on flypgs.com or Pegasus mobile application, and then select the Add Flight option in the "Point Status" section. Enter the PNR or e-ticket number for your flight here.

    Can I merge BolPoints from my spouse's account with my own BolPuan?

    It is not possible to merge accounts registered to different members, but you can use your BolPoints to buy a ticket for someone else.

    Pegasus BolBol

    Pegasus BolBol

    I have two membership accounts. Can I merge them?

    Membership accounts found to be registered to the same member can be merged. If certain details are the same on different membership accounts, they'll be identified by the system and automatically merged. You can also make a request to merge accounts belonging to the same person by contacting our call centre or writing to us via the "Contact Us" page of flypgs.com. If there are any BolPoints in either of the accounts they'll be merged and appear in the new account.

    My child is flying with me. Can I use their BolPoints?

    Passengers aged 2-17 can open a membership account as long as it is linked to a parent's account. BolPoints earned by these linked members are added to the account they are linked to. To set up a membership linked to your account, you need to sign in on the Pegasus BolBol page at flypgs.com, then go to Membership Settings and find the section "Children and Young Persons Accounts". On this page you can set up a linked membership for children aged 2-17 and start to earn BolPoints from their flights. When your child turns 18, they will be removed from your account. They can continue to earn BolPoints by opening an account in their own name when they reach 18.

    Can I purchase a ticket for my child with my BolPoints?

    You can use your points to buy a ticket or extra services for your child or any other person. General flight restrictions apply to children aged between 2 and 12 who are travelling alone. We recommend that you read the flight rules on this subject

    How do I become a member? What are the different ways that I can apply?

    You can set up your membership to start earning and using your BolPoints on the Pegasus BolBol page at flypgs.com and the mobile website, or by filling in the form on our mobile app. You can sign into the membership page with the passcode sent to you when you create your membership and your mobile phone number. Here, you can see specially selected promotions, as well as your flight details and FlightPoints.

    Do my BolPoints have an expiry date?

    BolPoints will expired at the end of the second calendar year following the date on which they were earned. The validity period of earned BolPoints may vary depending on the earning conditions set by Pegasus. Pegasus reserves the right to differentiate the validity periods of BolPoints, provided that this is indicated before they are earned.

    Your oldest BolPoints are used first by the system. BolPoints that are no longer valid are automatically removed from your account on the last day of the year. Pegasus is not obliged to inform members about BolPoints that are about to expire.

    If your ticket is refunded after the expiry date of the BolPoints that you used to buy it, the points will be deleted from your account automatically as "expired points"; they won't reappear in your account and you won't be able to use them again.

    If a ticket is refunded while the tickets are still valid, the BolPoints will be refunded to the member’s BolBol account after deducting any penalty for the ticket refund.

    You can check BolPoints that are about to expire by signing into the Pegasus Plus pages at flypgs.com , using your mobile number and passcode.

    Will I have any BolPoints to spend when I first use my account?

    You need to take a flight in order to start accumulating BolPoints in your account. After your first flight, in addition to the points you have earned from the ticket, a gift of 250 BolPoints will be credited to your account by Pegasus BolBol. You can start using the points in your account starting from your second flight. To purchase a ticket using BolPoints you must have a minimum of 500 BolPoints in your account.

    You do not have to fly in order earn BolPoints through program partners. If you have earned BolPoints from programme partners, you can start spending them starting from your second flight.

    I updated the app, but I can’t see my BolPoints. What should I do?

    After you have updated the app, you just need to log in to your Pegasus BolBol account again in order to see your BolPoints points and use them as you wish.

    I'm an ING Pegasus BolBol cardholder. Can I take advantage of Pegasus BolBol benefits?

    ING Pegasus BolBol cardholders are also Pegasus BolBol members and they can take advantage of all Pegasus BolBol benefits. To complete your membership details and check your bookings and points, you can sign in as a Pegasus BolBol member by using the mobile number you gave when applying for your card and the Pegasus BolBol passcode that was given to you. You'll earn 20 BolPoints* for every 100 TL you spend with your ING Pegasul BolBol Classic credit card. When spending on travel, you'll earn 40 BolPoints for evry 100 TL your spend. All you need to do to earn BolPoints from your flight is sign into your Pegasus BolBol account before buying your ticket, or enter the mobile phone number registered to your BolBol account in the membership number field of the passenger details screen when buying your ticket. BolPoints will be added to your account no later than 72 hours after your flight.

    *Invoice and tax payments, insurance services, public transactions and services, bridge and highway fees and fines are not included in the earning of BolPoints. The maximum number of BolPoints you can earn in a billing period is equivalent to the cash value of 0.5% of your credit limit. You won't earn additional BolPoints above this limit during a billing period.

    I'm an ING Pegasus BolBol Premium Card cardholder. What are the benefits?

    You'll earn 50 BolPoints for every 100 TL you spend with your credit card. All you need to do to earn BolPoints from your flight is sign into your Pegasus BolBol account before buying your ticket, or enter the mobile phone number registered to your BolBol account in the membership number field of the passenger details screen when buying your ticket. BolPoints will be added to your account no later than 72 hours after your flight.

    *Invoice and tax payments, insurance services, public transactions and services, bridge and highway fees and fines are not included in the earning of BolPoints. The maximum number of BolPoints you can earn in a billing period is equivalent to the cash value of 0.5% of your credit limit. You won't earn additional BolPoints above this limit during a billing period.

    ING Pegasus BolBol Premium Credit Card cardholders, receive all the benefits of the Pegasus BolBol program, but also receive ING Bonus instalment payment options and can earn Bonus points.You can make payments easily using the contactless feature and benefit from free Travel Insurance .

    With your ING Pegasus BolBol Premium Credit Card at Istanbul Sabiha Gökçen Airport you can:

    · Use the Fast Track Service free of charge six times a year

    · Use the Lounge Service at a discount of 50% 6 times a year

    · Use the Valet Parking Service at a discount of 50% 6 times a year.

    How can I apply for the ING Pegasus BolBol Premium Card?

    All you need to do to apply for an ING Pegasus BolBol Premium Card using SMS is send a message to 2205 containing the letters PGS, followed by a space and then your Turkish ID number. E.G: PGS 1234567891

    The annual service charge for the ING Pegasus BolBol Classic Card is 159 TL. For any questions, contact ING BANK.

    How do I earn BolPoints from Avis and Budget car hire?

    The promotion applies to rentals from Budget or Avis Turkey. When renting your car from the car rental pages under flpygs.com, you need to enter your Pegasus BolBol membership number at this stage. Remember, your Pegasus BolBol membership number is the mobile phone number you entered during program registration. If you don't enter your Pegasus BolBol number before completing your reservation, you won't earn BolPoints.

     

    Also, if you rent your car from a Budget or Avis Turkey office, you can earn BolPoints by informing the agent of your membership number. If you're not a Pegasus BolBol member, you won't earn BolPoints.

    Regardless of the class and duration of the rental, you'll earn 500 BolPoints per rental.

    BolPoints earned from vehicle rental are credited to members' accounts on a weekly basis.

    How do I earn BolPoints from Rocketmiles hotel reservations?

    When making your hotel reservation, select Pegasus BolBol as your loyalty program and enter your Pegasus BolBol membership number when completing the reservation. Remember, your Pegasus BolBol membership number is the mobile phone number you entered during program registration. If you're not a Pegasus BolBol member, you won't earn BolPoints. If there is more than one guest on the reservation, only Pegasus BolBol members whose membership number is entered will earn BolPoints.

    You'll earn 1000-15000 BolPoints for every night of accommodation. You'll see the amount of BolPoints you'll earn during the reservation.

    The BolPoints you earn will be credited to your BolBol 
    account 2 weeks after your stay. 

    I want to cancel my membership. What do I need to do?

    To cancel your Pegasus BolBol membership, log in as a member and click on "Cancel Membership", which you will find in the "Edit Profile" section. Alternatively, you can send your cancellation request either via the "Contact Us" page or by contacting our call centre

    What is the Value of a BolPoint? Are the BolPoints that are deposited into my account after the switch less valuable than my FlightPoints?

    Pegasus BolBol works in a new way to Pegasus Plus such that there is no longer the mechanic of 1 point = 1 TL. You earn a different number of points for every transaction you complete within the programme and you can use your points for flights priced at different point levels. Another of Pegasus BolBol’s great features is that members receive discounted prices when booking tickets with points. This discount is applied when the cost of the ticket is converted into BolPoints. You then see the final amount to be paid. 

     

    The total value of the BolPoints deposited into your account allows you to purchase more than with your previous FlightPoints. In other words, once the converted FlightPoints are deposited into your account as BolPoints, you can use them to buy a higher priced ticket. Two examples with respect to our frequently flown Istanbul - Izmir and Istanbul - Bodrum routes are below:

     

    Let’s say you had 50 FlightPoints in your Pegasus Plus account. You could have bought a ticket priced 102.99 TL by paying an extra 52.99 TL. With the programme switch, your 50 FlightPoints become 3125 BolPoints. So now you can buy a ticket priced 102.99 TL for 3,047 BolPoints with just an additional 33 TL to pay. So, you pay 20 TL less and you get to keep 78 unused BolPoints in your account.
    Let’s assume that you had 50 FlightPoints in your Pegasus Plus account. The maximum ticket price you could have bought with these points without paying anything extra was 50 TL. But then your 50 FlightPoints became 3125 points under BolBol. Now you can buy a ticket priced 59.99 TL by using 3095 BolPoints without paying anything extra and you keep 30 unused BolPoints in your account.

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Pegasus BolBol ayrıcalıklarından yararlanabilmeniz için onayınıza ihtiyacımız var.

Beyan ettiğim bilgilerin doğruluğunu onaylıyor ve Pegasus BolBol Genel Kural ve Koşşullarını ve Pegasus Hava Yolları Gizlilik Kurallanrını kabul ediyorum.