WHAT IS BOLBOL?

A flight programme that gives you the chance to earn hundreds of BolPoints from every flight and can be joined for free by just using your telephone number.

HOW DOES IT WORK?

Everything is very easy with BolBol. There's no fee to become a member and then you get to earn lots of points from every flight. You can use your Bolpoints for Pegasus flight tickets and additional services. Lots of travel and lots to discover.

EARN BOLBOL!

If you are a Pegasus BolBol member, you earn BolPoints every time you spend with Pegasus or its partners. You can use the BolPoints you have earned on your next flight with Pegasus

SPEND BOLBOL!

You can use the BolPoints you earn with Pegasus BolBol to pay for Pegasus flight tickets and extra services* seat reservation, baggage, online meal orders or the right to make free ticket changes.
PARTNERS
See all campaigns
BOLBOL CAMPAIGNS
  • Frequently Asked Questions

    What is Pegasus BolBol?

    Pegasus BolBol is a flight program that allows Pegasus Airlines passengers to earn points when they buy flights and additional services such as seat reservation, meals, or extra baggage allowances, as well as from purchases made with Pegasus BolBol Program partners. Members can then use their BolPoints at Pegasus Airlines to purchase flights and extra services. Pegasus BolBol members can join the scheme free of charge and take advantage of any offers or privileges without any extra charges, other than those which earn BolPoints.

    What is my Pegasus BolBol membership number? Will I get a card?

    Your Pegasus BolBol membership number is your mobile telephone number, and all transactions are made online. There is no actual physical card.

    The Pegasus BolBol Credit Card is a joint brand card issued by ING Bank, a Program Business Partner, and applications for this are made via ING Bank. Credit card holders also have full rights to Pegasus BolBol membership and can use the mobile phone number they use for banking for Pegasus transactions as well.

    What happened to my Pegasus Plus account?

    With the change in the program name, you account will now continue as a Pegasus BolBol account. You can use the membership number you used to sign in to your Pegasus Plus account to sign in to your Pegasus BolBol account to take advantage of membership benefits, and you can start using BolPoints once you have accepted the Pegasus BolBol General Rules. Your Pegasus BolBol account passcode consists of 6 digits. Add '00' to the front of your existing 4-digit Pegasus Plus passcode to get your 6-digit passcode, or you can create a new 6-digit passcode.

    Can I continue using my current passcode? Should I create a new passcode?

    You can add '00' to the front of your existing 4-digit Pegasus Plus passcode to get your 6-digit passcode, or you can create a new 6-digit passcode. To reset your passcode, use the “I Forgot My passcode” option.

    I have forgotten my passcode and username. What should I do?

    In the Pegasus BolBol Program, your membership number is your mobile phone number. You can enter the mobile phone number you have registered with the program into any field that asks for your membership number. If you have forgotten your passcode, you can request a new one by clicking on the "I Forgot My Passcode" option on the Pegasus BolBol sign in page at flypgs.com or on the Pegasus Mobile Application . You can also request help via our Call centre. Calls to our Call centre will be charged at the calling rate advertised by Pegasus.

    What happened to my Pegasus Plus account?

    We've converted the FightPoints in your Pegasus Plus account to their equivalent BolPoints value, and credited these to your Pegasus BolBol account. Your old FlightPoints can now be used as BolPoints, and you can purchase tickets and additional services with these BolPoints.

    What are the advantages of becoming a Pegasus BolBol member?

    - As a Pegasus BolBol member, you'll earn 1 BolPoint for every 1 TL you spend. For example, if your purchase a flight ticket or additional service in the value of 100 TL you'll earn 100 BolPoints.

    - You receive 250 BolPoints as a Welcome gift when you take your first flight after joining the scheme.

    - In addition to this, you'll earn 250 BolPoints when you check in online for domestic flights, and 500 BolPoints when you check in online for international flights.

    - You can find out how many BolPoints you'll earn from program partners on the Pegasus BolBol homepage.

    With the BolPoints that you earn, you can purchase flight tickets, additional baggage allowance, meals, seat selection and Pegasus Flex products via flypgs.com and the mobile app.

    As a member of Pegasus BolBol, you'll be the first to hear about exclusive offers and any new developments at Pegasus.

    How have FlightPoints been converted to BolPoints?

    The FlightPoints in your Pegasus Plus account have been multiplied by a certain coefficient and converted into BolPoints in your BolBol account, so that they at least maintain their current monetary value.

    How long is the membership period?

    There are no time limitations to Pegasus BolBol membership. Your membership does not have an expiry date and will not need to be reactivated.

    Can anyone else use my membership?

    Pegasus BolBol membership is unique to each member and personal details are secret. To use your BolPoints, you need to log in as a member using the mobile phone number you have registered in the system and your 6-character passcode. You can use your BolPoints to buy tickets for someone else. To protect your personal security, you must not share your passcode with anyone else.

    I want to change/update my contact details. What should I do?

    You can update your name, surname, mobile phone number and email details once a year by logging into the Pegasus BolBol members’ area.

    If you wish to make changes more than once, you can send your request by filling out the form in the "Contact Us" section of our website.

    How do I earn points from online check-in?

    If online check-in is available at your airport, you can earn BolPoints when you check in online using our website at  flypgs.com, our mobile site, or on the Pegasus mobile app. In addition to this, you'll earn 250 BolPoints when you check in online for domestic flights, and 500 BolPoints when you check in online for international flights. To earn points, you need to sign in to your account when you check-in or enter your membership number in the relevant field when you complete your online check-in.

    How can I use my BolPoints?

    If you have signed in as a member, you can search for flights using the flight search screen, then you can use the TL-BolPoints conversion button located on the top right corner of the internet page and the bottom right corner of the mobile application to view your BolPoints. Continue the process with the BolPoints total to make payment using your BolPoints at checkout.

    At checkout, you'll be offered different payment options depending on the available BolPoints in your account. Even if the BolPoints in your account is not sufficient to cover the total of your basket, you'll still see options which will allow you to use your BolPoints at checkout.

    In order to purchase a ticket using BolPoints, you must have at least 500 BolPoints in your account.

    Where can I spend my BolPoints?

    When buying tickets from Pegasus via flypgs.com and our mobile application, you can use your BolPoints to purchase seat selection, extra baggage allowance, add Pegasus Flex (unlimited change) to your ticket, and to make meal orders. You can save up enough BolPoints to pay for your entire ticket or pay part of the cost in BolPoints and part in cash.

    How do I find out how many BolPoints I have?

    You can check how many BolPoints you have earned by signing into the Pegasus BolBol membership page on flypgs.com or the Pegasus mobile app. Alternatively, you can find out by phoning our Call centre and entering your membership number and passcode.

    Can I turn my BolPoints into cash?

    BolPoints earned through the Pegasus BolBol membership scheme cannot be converted into cash.

    I can’t see the BolPoints for a ticket I bought. What should I do?

    BolPoints earned from tickets and extra services should appear in your account no later than 72 hours after your flight. To ensure the BolPoints are automatically added to your account, you need to log in before buying a ticket, or enter the mobile number you have registered to the scheme into the Pegasus BolBol member’s number field when filling in the passenger details section during your ticket purchase.

    If you do not see your BolPoints in your account even after you have entered your BolBol membership number and 72 hours have passed since taking your flight, you can use our call centre or you can make a request via the "Contact Us" section on flypgs.com

    Can I earn BolPoints for flights I took previously?

    At any time, you can request BolPoints for flights taken in the previous 6 months. You can do this via flypgs.com , the Pegasus mobile application, or by contacting our call centre. As well as adding your previous flights to Pegasus BolBol, you can also add future flights you have purchased without entering your membership number. These BolPoints will be added to your account automatically once you have taken your flight. There is no date limit for processing your future flights. To add your past and future flights, you need to sign in via the Pegasus BolBol page on flypgs.com or Pegasus mobile application, and then select the Add Flight option in the "Point Status" section. Enter the PNR or e-ticket number for your flight here.

    Can I merge BolPoints from my spouse's account with my own BolPuan?

    It is not possible to merge accounts registered to different members, but you can use your BolPoints to buy a ticket for someone else.

    Pegasus BolBol

    Pegasus BolBol

    I have two membership accounts. Can I merge them?

    Membership accounts found to be registered to the same member can be merged. If certain details are the same on different membership accounts, they'll be identified by the system and automatically merged. You can also make a request to merge accounts belonging to the same person by contacting our call centre or writing to us via the "Contact Us" page of flypgs.com. If there are any BolPoints in either of the accounts they'll be merged and appear in the new account.

    My child is flying with me. Can I use their BolPoints?

    Passengers aged 2-17 can open a membership account as long as it is linked to a parent's account. BolPoints earned by these linked members are added to the account they are linked to. To set up a membership linked to your account, you need to sign in on the Pegasus BolBol page at flypgs.com, then go to Membership Settings and find the section "Children and Young Persons Accounts". On this page you can set up a linked membership for children aged 2-17 and start to earn BolPoints from their flights. When your child turns 18, they will be removed from your account. They can continue to earn BolPoints by opening an account in their own name when they reach 18.

    Can I purchase a ticket for my child with my BolPoints?

    You can use your points to buy a ticket or extra services for your child or any other person. General flight restrictions apply to children aged between 2 and 12 who are travelling alone. We recommend that you read the flight rules on this subject

    How do I become a member? What are the different ways that I can apply?

    You can set up your membership to start earning and using your BolPoints on the Pegasus BolBol page at flypgs.com and the mobile website, or by filling in the form on our mobile app. You can sign into the membership page with the passcode sent to you when you create your membership and your mobile phone number. Here, you can see specially selected promotions, as well as your flight details and FlightPoints.

    Do my BolPoints have an expiry date?

    BolPoints will expired at the end of the second calendar year following the date on which they were earned. The validity period of earned BolPoints may vary depending on the earning conditions set by Pegasus. Pegasus reserves the right to differentiate the validity periods of BolPoints, provided that this is indicated before they are earned.

    Your oldest BolPoints are used first by the system. BolPoints that are no longer valid are automatically removed from your account on the last day of the year. Pegasus is not obliged to inform members about BolPoints that are about to expire.

    If your ticket is refunded after the expiry date of the BolPoints that you used to buy it, the points will be deleted from your account automatically as "expired points"; they won't reappear in your account and you won't be able to use them again.

    If a ticket is refunded while the tickets are still valid, the BolPoints will be refunded to the member’s BolBol account after deducting any penalty for the ticket refund.

    You can check BolPoints that are about to expire by signing into the Pegasus Plus pages at flypgs.com , using your mobile number and passcode.

    Will I have any BolPoints to spend when I first use my account?

    You need to take a flight in order to start accumulating BolPoints in your account. After your first flight, in addition to the points you have earned from the ticket, a gift of 250 BolPoints will be credited to your account by Pegasus BolBol. You can start using the points in your account starting from your second flight. To purchase a ticket using BolPoints you must have a minimum of 500 BolPoints in your account.

    You do not have to fly in order earn BolPoints through program partners. If you have earned BolPoints from programme partners, you can start spending them starting from your second flight.

    I updated the app, but I can’t see my BolPoints. What should I do?

    After you have updated the app, you just need to log in to your Pegasus BolBol account again in order to see your BolPoints points and use them as you wish.

    I'm an ING Pegasus BolBol cardholder. Can I take advantage of Pegasus BolBol benefits?

    ING Pegasus BolBol cardholders are also Pegasus BolBol members and they can take advantage of all Pegasus BolBol benefits. To complete your membership details and check your bookings and points, you can sign in as a Pegasus BolBol member by using the mobile number you gave when applying for your card and the Pegasus BolBol passcode that was given to you. You'll earn 20 BolPoints* for every 100 TL you spend with your ING Pegasul BolBol Classic credit card. When spending on travel, you'll earn 40 BolPoints for evry 100 TL your spend. All you need to do to earn BolPoints from your flight is sign into your Pegasus BolBol account before buying your ticket, or enter the mobile phone number registered to your BolBol account in the membership number field of the passenger details screen when buying your ticket. BolPoints will be added to your account no later than 72 hours after your flight.

    *Invoice and tax payments, insurance services, public transactions and services, bridge and highway fees and fines are not included in the earning of BolPoints. The maximum number of BolPoints you can earn in a billing period is equivalent to the cash value of 0.5% of your credit limit. You won't earn additional BolPoints above this limit during a billing period.

    I'm an ING Pegasus BolBol Premium Card cardholder. What are the benefits?

    You'll earn 50 BolPoints for every 100 TL you spend with your credit card. All you need to do to earn BolPoints from your flight is sign into your Pegasus BolBol account before buying your ticket, or enter the mobile phone number registered to your BolBol account in the membership number field of the passenger details screen when buying your ticket. BolPoints will be added to your account no later than 72 hours after your flight.

    *Invoice and tax payments, insurance services, public transactions and services, bridge and highway fees and fines are not included in the earning of BolPoints. The maximum number of BolPoints you can earn in a billing period is equivalent to the cash value of 0.5% of your credit limit. You won't earn additional BolPoints above this limit during a billing period.

    ING Pegasus BolBol Premium Credit Card cardholders, receive all the benefits of the Pegasus BolBol program, but also receive ING Bonus instalment payment options and can earn Bonus points.You can make payments easily using the contactless feature and benefit from free Travel Insurance .

    With your ING Pegasus BolBol Premium Credit Card at Istanbul Sabiha Gökçen Airport you can:

    · Use the Fast Track Service free of charge six times a year

    · Use the Lounge Service at a discount of 50% 6 times a year

    · Use the Valet Parking Service at a discount of 50% 6 times a year.

    How can I apply for the ING Pegasus BolBol Premium Card?

    All you need to do to apply for an ING Pegasus BolBol Premium Card using SMS is send a message to 2205 containing the letters PGS, followed by a space and then your Turkish ID number. E.G: PGS 1234567891

    The annual service charge for the ING Pegasus BolBol Classic Card is 159 TL. For any questions, contact ING BANK.

    How do I earn BolPoints from Avis and Budget car hire?

    The promotion applies to rentals from Budget or Avis Turkey. When renting your car from the car rental pages under flpygs.com, you need to enter your Pegasus BolBol membership number at this stage. Remember, your Pegasus BolBol membership number is the mobile phone number you entered during program registration. If you don't enter your Pegasus BolBol number before completing your reservation, you won't earn BolPoints.

     

    Also, if you rent your car from a Budget or Avis Turkey office, you can earn BolPoints by informing the agent of your membership number. If you're not a Pegasus BolBol member, you won't earn BolPoints.

    Regardless of the class and duration of the rental, you'll earn 500 BolPoints per rental.

    BolPoints earned from vehicle rental are credited to members' accounts on a weekly basis.

    How do I earn BolPoints from Rocketmiles hotel reservations?

    When making your hotel reservation, select Pegasus BolBol as your loyalty program and enter your Pegasus BolBol membership number when completing the reservation. Remember, your Pegasus BolBol membership number is the mobile phone number you entered during program registration. If you're not a Pegasus BolBol member, you won't earn BolPoints. If there is more than one guest on the reservation, only Pegasus BolBol members whose membership number is entered will earn BolPoints.

    You'll earn 1000-15000 BolPoints for every night of accommodation. You'll see the amount of BolPoints you'll earn during the reservation.

    The BolPoints you earn will be credited to your BolBol 
    account 2 weeks after your stay. 

    I want to cancel my membership. What do I need to do?

    To cancel your Pegasus BolBol membership, log in as a member and click on "Cancel Membership", which you will find in the "Edit Profile" section. Alternatively, you can send your cancellation request either via the "Contact Us" page or by contacting our call centre

    What is the Value of a BolPoint? Are the BolPoints that are deposited into my account after the switch less valuable than my FlightPoints?

    Pegasus BolBol works in a new way to Pegasus Plus such that there is no longer the mechanic of 1 point = 1 TL. You earn a different number of points for every transaction you complete within the programme and you can use your points for flights priced at different point levels. Another of Pegasus BolBol’s great features is that members receive discounted prices when booking tickets with points. This discount is applied when the cost of the ticket is converted into BolPoints. You then see the final amount to be paid. 

     

    The total value of the BolPoints deposited into your account allows you to purchase more than with your previous FlightPoints. In other words, once the converted FlightPoints are deposited into your account as BolPoints, you can use them to buy a higher priced ticket. Two examples with respect to our frequently flown Istanbul - Izmir and Istanbul - Bodrum routes are below:

     

    Let’s say you had 50 FlightPoints in your Pegasus Plus account. You could have bought a ticket priced 102.99 TL by paying an extra 52.99 TL. With the programme switch, your 50 FlightPoints become 3125 BolPoints. So now you can buy a ticket priced 102.99 TL for 3,047 BolPoints with just an additional 33 TL to pay. So, you pay 20 TL less and you get to keep 78 unused BolPoints in your account.
    Let’s assume that you had 50 FlightPoints in your Pegasus Plus account. The maximum ticket price you could have bought with these points without paying anything extra was 50 TL. But then your 50 FlightPoints became 3125 points under BolBol. Now you can buy a ticket priced 59.99 TL by using 3095 BolPoints without paying anything extra and you keep 30 unused BolPoints in your account.

  • Rules and Conditions

    Pegasus BolBol General Terms & Conditions

    1. PEGASUS BOLBOL GENERAL TERMS & CONDITIONS
    1.1. General Information on Pegasus BolBol

    1.1.1. Pegasus BolBol is a loyalty program operated by Pegasus which aims to provide members with services, discounts and benefits by allowing its members to earn BolPoints from the purchase of products and services from Pegasus and its Program Partners within the scope of the program, and to use BolPoints thus earned to buy Tickets for Pegasus Scheduled Flights and Ancillary Products and Services offered by Pegasus.

    1.1.2. Pegasus BolBol Program Membership and all transactions to be carried out within the scope of the Program between the Members and Pegasus are subject to the special provisions set out in the Pegasus BolBol General Rules. Pegasus General Rules will apply to the extent applicable for any matters that are not governed in the Pegasus BolBol General Rules.

    1.1.3. Pegasus reserves the right to make unilateral changes to the conditions set out hereunder at any time and as permitted herein.

    1.2. Definitions and Interpretation

    1.2.1. Definitions

    Defined terms used in the Pegasus BolBol General Rules will carry the meanings assigned to them in this section.

    a) Pegasus: means Pegasus Hava Taşımacılığı Anonim Şirketi, a Turkish corporation established and operating under the laws of the Republic of Turkey, with business headquarters located at Aeropark, Yenişehir Mah. Osmanlı Bul. No: 11/A Kurtköy 34912 Pendik İstanbul / TÜRKİYE, operating the Pegasus BolBol Program, offering products and services to Members generating BolPoints within the scope of the Pegasus BolBol Program, and allowing the use of BolPoints in the purchase of its own products and services in accordance with conditions stipulated in the Pegasus BolBol General Rules.

    b) Pegasus BolBol Program: means the loyalty program operated by Pegasus which aims to provide Members with services, discounts and benefitsby allowing its members to earn BolPoints from the purchase of products and services from Pegasus and its Program Partners within the scope of the program, and to use BolPoints thus earned to buy Tickets for Pegasus Scheduled Flights and Ancillary Products and Services offered by Pegasus. Pegasus BolBol Program is also the only loyalty program offered by Pegasus to its passengers.

    c) BolPoints: are the promotional calculation unit that can be earned and spent by Members within the scope of the Pegasus BolBol Program and in accordance with the Pegasus BolBol General Rules. BolPoints cannot be issued in exchange for cash, have no corresponding monetary value and cannot be converted into cash. 

    d) Member: means each individual joining the Pegasus BolBol Program in accordance with the Pegasus BolBol General Rules and accepting the terms and conditions of the Pegasus BolBol General Rules.

    e) Program Partners: are the business partners offering products and services generating BolPoints within the scope of the Pegasus BolBol Program. You can access the full list of Program Partners within the scope of the Pegasus BolBol Program by clicking here

    f) Pegasus BolBol General Rules: The contract terms and conditions defined here and that apply between Pegasus BolBol Program Members and Pegasus in relation to the Pegasus BolBol Membership and the transactions to be carried out by Members within the scope of the Pegasus BolBol Program.

    g) Linked Membership: In accordance to the explanations under the Eligibility for Membership Section, an additional Membership account created and linked to a Membership account.

    1.2.2. Interpretation

    1.2.2.1. References to sections and articles in the Pegasus BolBol General Rules refer to sections and articles in the Pegasus BolBol General Rules.

    1.2.2.2. Unless otherwise stated, the phrase "including" used in various subjects in the Pegasus BolBol General Rules is not to be construed as constituting any kind of limitation.

    1.2.2.3. References to legal regulations in the Pegasus BolBol General Rules are deemed to be made to up to date, current legal regulations that contain and include all amendments to said legal regulations.

    1.2.2.4. Terms not defined in the Pegasus BolBol General Rules but which are defined in the Pegasus General Rules will carry the meaning assigned to them in the Pegasus General Rules.

    1.3. Membership

    1.3.1. Eligibility for Membership

    1.3.1.1. Real persons aged 18 and over may apply for Membership.

    1.3.1.2. Members can establish Linked Memberships linked to their own Membership accounts for real persons aged 2 and above and smaller than 18 under the Child and Teen Accounts tab on the Membership page. The transactions relating to the Linked Membership created for these persons are carried out by the relevant Member whose Membership account is linked to the Linked Memberships. BolPoints earned by Linked Memberships will be stored on the Member's account, and the Member will be responsible for the use of these BolPoints. Real persons under the age of 18 have no liability or obligations under this program, and all responsibility and obligations belong to the Member establishing the Linked Membership.

    1.3.1.3. When Linked Members aged under 18 turn 18, they will be automatically removed from Linked Membership by the system and their account will be closed. BolPoints earned by the Linked Members whose Linked Membership accounts are closed will be transferred to the account of the full Member they are linked to, and the full Member will be able to use these BolPoints. Linked Members whose accounts are closed in this manner must set up their own new BolBol Membership accounts. After their Linked Membership accounts have been closed, these individuals will no longer monitor their transactions on the main Member’s account, but on their own accounts, and they can earn and use BolPoints through their own accounts.

    1.3.2. Membership Application and Beginning of Membership

    1.3.2.1. Those willing to become a Pegasus BolBol Program Member must complete an online application form available on the Pegasus Website or on Pegasus Mobile Applications, or through other Membership application channels provided by Pegasus or Program Partner Membership development activities.

    1.3.2.2. The provision of the mandatory Membership information to Pegasus and the applicant’s acceptance of the Pegasus BolBol General Rules are preconditions for Membership confirmation and activation.

    1.3.2.3. Applicants providing the necessary information for Membership will be sent an SMS message to a number which belongs to an operator within Turkey for confirmation and activation. If a Turkish mobile telephone numer cannot be provided the information will be delivered by e-mail. This message will contain instructions for account confirmation and activation. Members failing to complete the activation process cannot create a password and cannot sign in to their accounts.

    1.3.2.4. The confirmation message sent to the Member after Membership confirmation and activation process marks the beginning of Membership. With this message, the Membership becomes active and the Member will have the right to benefit from services, promotions and benefits within the scope of the Pegasus BolBol Program.

    1.3.2.5. Members are responsible for ensuring that all information provided during Membership application and throughout the duration of the Membership is accurate and complete. Pegasus is not responsible for checking if any information provided by the applicant is accurate and complete, and Pegasus makes no commitment with regard to any disruption, inconsistency or damage that may arise in connection with this matter.

    1.3.3. Existing and Duplicate Memberships

    1.3.3.1. Memberships established pursuant to the Pegasus Plus General Rules prior to the effective date of Pegasus BolBol Program will be governed by the Pegasus BolBol General Rules as of the date indicated. After this date, all transactions relating to the Membership will be carried out in accordance with the Pegasus BolBol General Rules.

    1.3.3.2. Members who began their Membership when Pegasus Plus was active will earn BolPoints from purchases of Tickets Pegasus Scheduled Flights and Ancillary Products and Services offered by Pegasus within the scope of the Pegasus BolBol Program, and purchases of products and services from Program Partners within the scope of the Pegasus BolBol Program, even if they have not confirmed to Pegasus that they accept the Pegasus BolBol General Rules communicated to them. However; Members will not be allowed to exercise their BolPoints until after they accept the Pegasus BolBol General Rules.

    1.3.3.3. The telephone number of the applicant constitutes the Membership ID. Only one Membership may be created per mobile telephone number. Unique individual information such as mobile phone number, e-mail address and Turkish ID number can not be used for other Memberships and a new Membership account cannot be created using this information.

    1.3.3.4. Pegasus reserves the right to merge multiple Membership accounts it identifies as belonging to the same person into a single Membership account and to update Membership information accordingly, without requesting the permission of the relevant Member. This right does not constitute any commitment by Pegasus on the tracking, updating and management of Membership accounts, and it does not absolve Members' responsibilities in this regard.

    1.3.4. Validity of Records

    1.3.4.1. Pegasus has the sole authority in the management of Membership accounts, calculation of BolPoints, Membership account records, updating of usage information, evaluation of Member complaints and making any changes in membership records when required. Pegasus records will be valid in case of dispute.

    1.3.4.2. Members agree that in case of dispute, Pegasus records will constitute written evidence in accordance with the provisions of Article 193 of Law on Civil Procedure numbered 6100.

    1.3.5. Termination of Membership

    1.3.5.1. Members may request to withdraw from the Pegasus BolBol Program at any time and for any reason during their Membership. Requests for withdrawal from membership can be submitted to Pegasus in writing or through the Pegasus Web Site or Pegasus Mobile Applications. Pegasus may request additional information for authentication purposes before processing withdrawal requests for the purpose of ensuring transaction security. Requests to withdraw from membership will be processed as soon as possible.

    1.3.5.2. Pegasus may terminate Pegasus BolBol Program Membership at any time during the Membership, and for any reason, provided that seven days’ notice is given to the Member through the appropriate the communication channels the Member provided to Pegasus.

    1.3.5.3. In the presence of either of the following just causes, Pegasus may immediately terminate an active BolBol Program Membership, without further explanation, with notification to this effect given to the Member through the appropriate communication channels the Member provided to Pegasus:

    a) Violation of the Pegasus BolBol General Rules,

    b) Where a Member provides any false or misleading information to Pegasus,

    c) Where a Member uses BolPoints for commercial gain purposes, or where a Member takes advantage of the BolBol Program in violation of the BolBol General Rules or legal regulations,

    d) Whenever the Contract of Carriage is terminated by Pegasus as per the Pegasus General Rules and a booking or Ticket is cancelled with just cause for maintaining flight safety and flight security, or for the protection of the personal well-being and property of Pegasus, Pegasus passengers, Pegasus employees, as well as its service providers and their employees, or

    e) If the Pegasus BolBol Program or Membership must be limited, disabled or suspended, or terminated, or where Pegasus must take precautions in situations which may result in the above to ensure legal compliance.

    1.3.5.4. Apart from in the situations mentioned above, if the Pegasus BolBol Program comes to a end for whatever reasons, all Memberships and Linked Memberships will automatically expire.

    1.3.5.5. The rights and obligations of Pegasus and Members are subject to the conditions stated in Article 1.3.6 in case of the Membership termination.

    1.3.6. Rights And Obligations In Case Of Membership Termination

    1.3.6.1. As of the date on which the Membership is terminated pursuant to Article 1.3.5.1 or 1.3.5.2, BolPoints in the Membership Account will remain valid until their expiry. If the Membership account is reactivated during this period, unexpired BolPoints can be used in accordance with the conditions specified in the Pegasus BolBol General Rules.

    1.3.6.2. In case of termination of the Membership pursuant to Article 1.3.5.3 or 1.3.5.4, all the Member’s rights relating to the BolPoints in that Membership Account will expire on the date the Membership is terminated. In this case, Pegasus has no commitments with regard to BolPoints or any other obligation.

    1.3.6.3. Termination of the Membership pursuant to Article 1.3.5.3 does not in any way restrict the use of claims, lawsuits and follow-up rights that Pegasus may have against the Member under the applicable law, and any liability arising from the transactions of the Membership Period.

    1.4. Earnıng and Using BolPoints

    1.4.1. Earning BolPoints

    1.4.1.1. The amount of BolPoints credited to the account of the Member is determined by the terms of the Pegasus BolBol Program at the time of the program activity, which is the basis for the earning of BolPoints. Authority over these terms is that of Pegasus, and Pegasus may unilaterally change the BolPoints earning and usage term at any time.

    1.4.1.2. The earning of BolPoints is only calculated on the monetary totals paid for Scheduled Flights. BolPoints cannot be earned again on totals paid for a ticket using BolPoints. BolPoints cannot be earned from tickets fully paid for using BolPoints. However, if online check-in is used for these flights, it is possible to earn BolPoints for international and domestic Scheduled Flights at the rates and amounts valid as of the date of check-in.

    1.4.1.3. Apart from the BolPoints earned on monetary totals paid for international and domestic Scheduled Flights, BolPoints can be earned on the monetary totals paid for the Ancillary Products and Services offered by Pegasus, detailed below:

    a) Extra Baggage Allowance

    b) Pegasus Café (BolPoints will only be earned on products purchased in advance of the Flight)

    c) Pegasus Flex (Unlimited Ticket Change Option)

    d) Seat Selection

    1.4.1.4. The specific requirements for the earning of BolPoints from the products and services referred to in Articles 1.4.1.2 and 1.4.1.3 are as follows:

    a) BolPoints cannot be earned on flights which are operated by another airline but which have a flight number belonging to Pegasus.

    b) In order to earn BolPoints, the Member must have actually boarded the flight. BolPoints will not be earned if the flight is not actually boarded, even if the ticket has been issued and/or check-in has been completed. 

    c) BolPoints will not be earned if a Ticket purchased by a Member is cancelled, or if a refund is issued for Ancillary Products and services. If a Ticket is changed, BolPoints will only be earned on the price of the new Ticket. 

    d) BolPoints earned will be credited to the Membership Account no later that 72 hours after the flight.

    e) Pegasus BolBol Members can earn BolPoints retrospectively on Scheduled Pegasus Flights completed up to six moths prior to the activation date of their Membership using their Reservation Code (PNR) or the E-Ticket number. Processing of retrospective BolPoints can be done on the Pegasus BolBol Membership page of the Pegasus Website. Members must sign in then go to the “Contact Us” page, and make a request with a confirmation of their identity.

    1.4.1.5. Pursuant to various contracts which may be concluded between Pegasus and its Business Partners, where Members purchase products or services offered by those organisations, they may earn BolPoints on condition that these are subject to BolBol General Rules. Pegasus is not liable to members for the failure of these organisations to fulfil program commitments or if they contravene their contracts, nor is Pegasus liable to members for damages incurred in connection therewith.

    1.4.1.6. Memberships linked to the Pegasus BolBol Premium and Pegasus BolBol Classic Credit Card and other similar banking products issued by Pegasus Business Partner ING BANK A.Ş. can earn BolPoints in the framework of the applicable specific terms and conditions between the Business Partner and Member relating to its products and services, as well as the Pegasus BolBol General Rules. In the event that Pegasus identifies more than one account belonging to a member and merges them, or accounts are merged upon a Member's request, BolPoints will be combined in the same pool.

    1.4.1.7. Points earned will accumulate as BolPoints. In purchases made using currencies other then Turkish Lira, BolPoints earnings will be calculated on the basis of the applicable exchange rate on the date the Ticket, or Ancillary Product or Service is purchased. Pegasus General Rules will serve as the basis in currency conversions.

    1.4.1.8. Authority over these terms is that of Pegasus, and Pegasus may unilaterally change the BolPoints earning and usage term at any time.

    1.4.2. Using BolPoints

    1.4.2.1. BolPoints can only be used to purchase Tickets, and Ancillary Products and Services via the Pegasus Website or Pegasus Mobile Applications.

    1.4.2.2. Members who want to use BolPoints must fill in the required information for membership and must have read and accepted the Pegasus BolBol General Rules.

    1.4.2.3. Members who want to use their BolPoints should specify that they wish to do so before choosing their Flight, and should select BolPoints as the Ticket payment type rather than any currency, before they continue the ticketing process. If the Ticket’s BolPoints value is higher that the number of BolPoints in the Member’s account, the Flight may still be selected. Before reaching checkout, an appropriate payment option for the number of BolPoints in the Membership account will be presented. If the Member does not wish to complete payment using the recommended method, they may choose the currency payment option recommended at the final stage, and only pay in the selected currency.

    1.4.2.4. BolPoints will be used depending on their remaining validity period. BolPoints with the nearest expiry date will be used first. The Member has the right to purchase Ancillary Products and Services offered by Pegasus, subject to the restrictions specified in the Ticket and Pegasus General Rules on all Scheduled Flights on Pegasus-travelled routes, provided that there is no quota limiting the use of BolPoints.

    1.4.2.5. Apart from Scheduled Flight Tickets, BolPoints can be used for the following Ancillary Products and Services:

    a) Extra Baggage Allowance

    b) Pegasus Café (BolPoints will only be earned on products purchased in advance of the Flight)

    c) Pegasus Flex (Unlimited Ticket Change Option)

    d) Seat Selection

    1.4.2.6. BolPointscan be used on Pegasus Ancillary Products and Services when purchasing Scheduled Flight Tickets. After purchasing a Flight Ticket, BolPoints cannot be used to purchase Ancillary Products and Services separately.

    1.4.2.7. In purchases made using BolPoints for currencies other then Turkish Lira, BolPoints earnings will be calculated on the basis of the applicable exchange rate on the date the Ticket, or Ancillary Product or Service is purchased. Pegasus General Rules will serve as the basis in currency conversions.

    1.4.2.8. Authority over these terms is that of Pegasus, and Pegasus may unilaterally change the BolPoints earning and usage term at any time.

    1.4.2.9. In the scope of BolPoints usage, Pegasus reserves the right to determine the minimum BolPoints that can be used in one time or the minimum BolPoints level that must be available in the Member's account.

    1.4.2.10. Furthermore, with prior notice given to members, Pegasus has the right to exclude certain price, payment and/or customer categories partially or totally from the program.

    1.4.3. Crediting BolPoints to Member Accounts, Notification, Objections and Adjustments

    1.4.3.1. Every Member has a personal Pegasus BolBol Membership to which earned BolPoints are credited. Earned BolPoints cannot be transferred to third parties or other members. BolPoints belonging to two or more Pegasus BolPoints members cannot be combined to take advantage of one benefit. The provisions in Article 2.1 relating to additional Membership are reserved.

    1.4.3.2. BolPoints can only be used in the manner specified here. They cannot be converted into cash and they have no equivalent cash value. Pegasus has sole authority in the specification of BolPoints usage terms.

    1.4.3.3. In the scope of the Pegasus BolBol Program, entitlements from transactions with Business Partners are recorded in the Member's account as of the date provided for in the agreement between Pegasus and the Business Partner, and it is not possible to earn BolPoints from Members' transactions performed prior to the agreement date. Announcements relating to promotions can be made on the Pegasus Website and/or by the Business Partner. It is the responsibility of Members to follow these announcements. BolPoints earned through transactions with Business Partners will be credited to Members accounts at various frequency intervals.

    1.4.3.4. Members can find out their BolPoints balance and status by signing in on the Pegasus BolBol Membership pages on the Pegasus Website or the Pegasus Mobile Applications.

    1.4.3.5. If for whatever reason BolPoints earned from the purchase of Scheduled Flight Tickets or an Ancillary Product or Service are not automatically credited to a Membership account, the Member may provide sufficient documentary evidence of their entitlement (e.g. Ticket or boarding pass) along with confirmation of their identity, and they may request that these BolPoints be retrospectively added to their Membership account within the six months of the purchase of the Flight, or Ancillary Products and Services.

    1.4.3.6. The right to make requests for retrospective BolPoints earning will expire if the request is not made within six months after the date on which the activity (Flight, product or service, etc.) which earned the BolPoints took place.

    1.4.3.7. Pegasus is authorised to evaluate objections relating to a Member's BolPoints balance and participation in Pegasus BolBol Program activities, and the calculation of any entitlements. Pegasus reserves the right to make any necessary corrections if it is deemed that BolPoints have been credited incorrectly for any reason to the Member's account.

    1.4.4. Validity of BolPoints

    1.4.4.1. BolPoints will expire at the end of the second calendar year following the date the BolPoints were earned (the date on which the relevant flight took place). For example, BolPoints earned in June 2018 will expire at the end of December 31st, 2020. Pegasus reserves the right to change the validity periods of BolPoints.

    1.4.4.2. The validity of BolPoints to be earned may vary. The validity periods of BolPoints awarded within promotions may differ from the validity periods of BolPoints earned from Scheduled Flights and Ancillary Products and Services. Similarly, the validity period of BolPoints earned from Flights and Ancillary Products and services may also differ. Pegasus BolBol members can sign in on the Membership pages of the Pegasus Website to see BolPoints which are due to expire, or they can request this information by sending a request via the “Contact Us” section of the Website along with confirmation of their identity. Pegasus is not obliged to inform members of BolPoints that are close to their expiry date.

    1.4.4.3. Pegasus does not guarantee that Members will be able to fly on their desired route or dates at any given time. Ticketing for a Scheduled Flight using BolPoints which are about to expire must be completed before they expire. BolPoints that were not used within the allotted time will expire and the Member is not entitled to any right or claim with respect to these BolPoints from Pegasus. In case Tickets purchased using BolPoints are refunded after those BolPoints have expired, the BolPoints will be automatically deleted and will be shown as “expired BolPoints” on the Member’s account. They will not be credited to the Member’s BolPoints balance and the Member cannot use these BolPoints again.

    1.4.5. Converting Pegasus Plus Points to BolPoints

    1.4.5.1. Prior to the effective date of Pegasus BolBol, any unused Pegasus Plus points that have been earned pursuant to the Pegasus Plus General Terms and Conditions will be automatically converted to Pegasus BolBol points, and as of this date any transaction the Membership will be performed in accordance with the Pegasus BolBol General Rules.

    1.4.5.2. The number of BolPoints which FlightPoints earned under the Pegasus Plus program will be converted to will be communicated to Members by Pegasus in the scope of Membership notifications to be made in relation to moving to the Pegasus BolBol Program. In addition, after moving to the Pegasus BolBol Program, Members can see their current BolPoints balance by signing in to their Membership accounts.

    1.5. Pegasus BolBol Contact Rules, Personal Data Protection And Confidentiality

    1.5.1. General

    1.5.1.1. Pegasus may send any notices, promotions, advertisements and announcements related to Membership to the contact addresses provided by the Member. The member also agrees that the contact details they have shared with Pegasus can be used by Pegasus and Business Partners under the Pegasus Plus Programme in order to communicate details such as promotions and the opening of new routes.

    1.5.1.2. Pegasus, on the other hand, acts as the data manager in accordance with the provisions of the Protection of Personal Data Law 6698 as the operator of the Pegasus Plus program, and in this context, the personal data of Members is recorded by Pegasus, or on behalf of Pegasus as data officer, updated and retained as required, shared with domestic and international third parties, and processed by other methods specified in the Law.

    1.5.1.3. Unless stated otherwise in Article 1.5.2, in relation to the sending of commercial electronic messages, the processing of personal data and data protection, the details in the Pegasus Airlines Privacy Rules are also valid for the Pegasus BolBol Programme, and the Pegasus Airlines Privacy Rules constitute an inseparable part of the Pegasus BolBol Program General Rules.

    1.5.2. Special Provisions on Personal Data

    1.5.2.1. Where direct consent has been obtained or where allowed by the relevant legal regulations, in relation to your Pegasus BolBol Program Membership and for the purposes stated, Pegasus may process the following personal data:

    (a) Name, surname, occupation, address, telephone and fax numbers, e-mail addresses and other contact details,

    (b) Passport and identification information, and other identification information held at Business Partners in relation to products and services purchased form Pegasus and Business Partners: order and usage information in relation to products and services purchased form Pegasus and Business Partners, and within this scope, information in about choices and past experience in relation to products and services,

    (c) Information on personal interests,

    (d) Information communicated to Pegasus employees in the scope of complaints and requests relating to the Pegasus BolBol Program,

    (e) Usage information relating to the Pegasus Website, Pegasus Mobile Applications, and other communication

     channels,

    1.5.2.2. Where direct consent has been obtained or where allowed by the relevant legal regulations, in relation to your Pegasus BolBol Program Membership and for the purposes stated, Pegasus may process the following personal data for the following purposes:

    (a) To create, update, merge your membership account and execute similar operations on your Membership account required for its management,

    (b) To better fulfil your membership rights and use of BolPoints,

    (c) To offer personalized offers and promotions,

    (d) Through the creation of a database, to list, report, verify, analyse and evaluate; create statistical information; to evaluate guest experiences ; to create member and user profiles, to make these unique and to carry out enrichment activities; and to share these with specialist third parties, in compliance with confidentiality conditions,

    (e) To analyse how you have used the Pegasus Website, Pegasus Mobile Applications and other communication channels, and to personalize communication channels to serve you better,

    (f) To research and develop products and services offered by Pegasus, and your personal selection potential in relation to these,

    (g) To communicate via the contact channels you have provided, or through channels presented to us through service providers, for the purposes of market research,

    (h) To be able to maintain commercial electronic communications about products offered by Pegasus and its Business Partners; to introduce you to new products, special offers and other information we think you might find interesting,

    (i) To provide access to products and services offered by Pegasus and its Business Partners under the Program,

    (j) To fulfil legal obligations in required circumstance or to fulfil requests made by legal authorities regarding security and protection of rights between you, Pegasus, Business Partners

     and employees,

    1.5.2.3. Where direct consent has been obtained or where allowed by the relevant legal regulations, in relation to your Pegasus BolBol Program Membership and for the purposes stated, Pegasus may share your personal data domestically or abroad for the purposes listed here:

    (a) With Business Partners,

    (b) Employees, group companies, service providers,

    (c) Authorized administrative institutions domestically and abroad, and other related persons and organizations in line with legal obligations,

    (d) Other Members who are authorized to access the Membership account in accordance with the needs of the Linked Membership Account. You can access the full list of Business Partners in the scope of the Pegasus BolBol Program here.

    1.5.2.4. Pegasus may gather your personal data from the Pegasus Website, Pegasus Mobile Applications, Pegasus Call Centre, Airport Ticket Sales Offices, Check-in counters and flight security points; from Authorized Agents selling Pegasus products and services, and sales channels operating online; directly from direct marketing channels, through service providers, or indirectly (and to the extent that Business Partners' own privacy policies allow) through Business Partners, and it may retain this data for as long as necessary for the purposes specified here.

    1.6. Other Provisions

    1.6.1. Misuse

    1.6.1.1. Pegasus reserves all rights pursuant to the Pegasus BolBol General Rules and legal regulations against Members who violate the BolBol General Rules, misuse BolPoints, or who provide false or misleading information for their own benefit.

    1.6.1.2. In the cases mentioned, the Membership of the relevant persons may be terminated in accordance with the provisions of Article 1.3.5.3, and the BolPoints collected in the Membership account until end of the membership will become invalid. Pegasus will not accept benefits arising from the contravention of the Pegasus BolBol General Rules or the legal regulations in any way. In this scope, Pegasus' rights pursuant to Articles 1.3.6.2 and 1.3.6.3 are reserved.

    1.6.2. Changes and Updates to the Pegasus BolBol General Rules; The Rights and Obligations of Pegasus

    1.6.2.1. Pegasus has sole authority over the Pegasus BolBol Program. Pegasus reserves the right to make any type of change or update to the Pegasus BolBol General Rules without prior notice to Members.

    1.6.2.2. Pegasus reserves the right, at its sole discretion, to completely or partially alter or withdraw from the Program Pegasus BolBol Program and/or its partnerships with its Business Partners at any time without any obligation, provided that they reasonable notice to Members.

    1.6.2.3. In the scope of the Pegasus BolBol Program, unless otherwise stated, entitlements from transactions with Business Partners are opened to use in the Member's account as of the date provided for in the agreement between Pegasus and the Business Partner, and it is not possible to earn BolPoints from Members' transactions performed prior to the agreement date. Announcements relating to the Pegasus BolBol Program can be made by Pegasus on the Pegasus Website and/or by the Business Partner. Pegasus does not undertake to notify Members about the products and services, and promotions offered by Business Partners. It is the responsibility of Members to follow these announcements.

    1.6.2.4. Pegasus does not undertake in any way to ensure that the promotions and advantages presented under the Pegasus BolBol Program remain in force and under the same conditions.

    1.6.2.5. Pegasus' non-usage of any rights it is entitled to arising in the scope of the Pegasus BolBol Program, failure to request that a member adheres to any of the terms in the Pegasus BolBol General Rules, or delay in use of any right it is entitled to arising in the scope of the Pegasus BolBol Program General Rules in no way constitutes a waiver of Pegasus' rights or the requirement of members to adhere to one or all of the rules with which it is obligated to comply; nor do these costitute an entitlement or approval for the Member; nor do these constitute a precedent in these applications, and they will not be interpreted as such.

    1.6.2.6. Pegasus is not liable for any taxes, fees and other expenses related to the benefits that the members earn from the Pegasus BolBol Program. Unless otherwise committed to in the Pegasus Bolbol General Rules or undertaken by the relevant Business Partner, the liability for these will be the sole responsibility of the respective Member.

    1.6.2.7. In case of violation of the Pegasus BolBol General Rules by Pegasus, damages will be limited to those arising directly from its liabilities, and which have been proven and determined by a competent court. Pegasus undertakes no responsibility for indirect damages and non-pecuniary damages.

    1.6.3. Products and Services offered by Business Partners

    1.6.3.1. In relation to Members' purchasing of products and services offered by Business Partners, these are subject to the terms and conditions applied by the Business Partner. Pegasus does not undertake any responsibility for informing the Members about these terms and conditions, and accepts no liability in this regard.

    1.6.4. Right to Transfer the Program

    1.6.4.1. Pegasus reserves the right to sell, use or otherwise transfer the rights and obligations of the Pegasus BolBol Program and/or any and all rights and obligations of the Pegasus BolBol Program to partnerships, affiliated companies and other affiliates or third parties. It also and reserves the right to transfer the rights and obligations arising from membership with the Members in this scope.

    1.6.4.2. Members will be informed about the changes covered above with reasonable notice.

    1.6.5. Applicable Law and Competent Authorities

    1.6.5.1. Any dispute concerning the Pegasus BolBol General Rules is subject to Turkish law ad the exclusive jurisdiction of Istanbul (Anatolian) Courts and Execution Offices.

Hello,

An error has occurred. Please try again or click the link below to search flights

Pegasus BolBol ayrıcalıklarından yararlanabilmeniz için onayınıza ihtiyacımız var.

Beyan ettiğim bilgilerin doğruluğunu onaylıyor ve Pegasus BolBol Genel Kural ve Koşşullarını ve Pegasus Hava Yolları Gizlilik Kurallanrını kabul ediyorum.