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BOLBOL
What are the Advantages?
Pegasus call center is available 24/7 whenever you need it.
No matter where you are in the world, you can easily handle all your travel-related transactions through the call center. Below are the numbers you can reach our Ticket Line from Turkey and abroad:
Our Pegasus Call Center lines are limited to those listed below. Please do not rely on organizations that claim to be an authorized Pegasus call center or advertise as such, other than the call center lines specified below.
You can perform your ticket change and refund transactions through flypgs.com and the mobile application,
under the my travels/ticket transactions section.
Türkiye
0888 228 12 12
Türkiye
- Special Free Line for BolBol Subscribers
0850 399 17 01
Special Free Line for BolBol Subscribers
Our Call Center provides services in Turkish and English languages.
Our authorized sales agencies where you can purchase tickets abroad
If you are looking for a faster solution, you can perform everything you can do through the call center on www.flypgs.com as well. You can easily make changes, cancellations, purchase additional services, and update your contact information related to your flight tickets in the “My Ticket Transactions” section using your Reservation (PNR) Number and surname without calling the call center. Additionally, you will have the chance to benefit from a 50 TL fee advantage for tickets purchased through our website.
* Our number 0888 228 12 12 is charged for all users (Türk Telekom Mobile, Türk Telekom Home Phone, Turkcell, Vodafone) based on a per-second billing period (including taxes) calculated as 13 DK / TL, and it will be reflected on your bill by your operator.
* For flight cancellations and schedule changes due to operational reasons, you can call our line at 0850 250 67 02 to make reservation changes or perform cancellation/refund transactions.
**BolBol members can contact our free call center at 0850 399 17 01 for requests related to our BolBol membership program or for flight changes, cancellations, and additional service purchases. Our call center is free for domestic calls, while calls made from abroad are charged according to the relevant country's operator tariff.
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