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You can change or refund your ticket from or Pegasus Mobile App.


Call Centre

(24 hours help / Pegasus are With You at Every Moment)

The Pegasus call centre is with you whenever you need it, 24 hours a day, 7 days a week. Wherever you are in the world, you can easily take care of any ticket-related transactions by contacting our call centre. The numbers for reaching our Ticket Line from Türkiye or abroad are below: 

  Türkiye 0888 228 12 12 *

  Türkiye - Free Call for BolBol 0850 399 17 01 **

  Cyprus  0090 850 250 6777

Germany 0 21197539025  (0,20 €/Anruf aus dem dt. Festnetz, Mobilfunk max. 0,60 €/Anruf.)

UK 0 3333003555

France 0 170060140

Italy 0 645226934***

Netherlands 0 202626924

Norway 21959265

Denmark 78774491

Sweden 0 840308782

  USA  0090 850 250 67 77

  Canada 0090 850 250 67 77

Abu Dhabi 00971 2 6770678

Dubai 00971 4 3578128

Sharjah 00971 6 5618989

  Switzerland 0 445510018  (Fr. 0,36/Min. ab Festnetz, Fr. 0.36/min. à partir d'une ligne fixe , Fr. 0.36/min. da un telefono fisso)

  Lebanon 00 961 1 369 869

  Ukraine 0090 850 250 67 77

  Georgia 00995 32 2 40 00 40

  Iraq 00 964 750 895 50 20 

  Kosovo 00 381 38 225 810 PBX

Kazakistan Bilet Hattı +7 727 346 68 52 / +7 705 988 19 19

Armenia +374125102/04/86/87/66/63

  Austria 0 12675322

  Israel 0 37208299

  Kuwait 00 965 22447709

  Bahreyn   00973- 17212033

  Qatar 00974 44421807 / 44420961

Azerbaijan  +994 12/70/55/50 5980598 


      +2 0100 6038901/ +2 0100 0068070
                Hurghada/ Sharm El-Sheikh

Russia  +7 4952839209

Iran                             Tehran: +98 21 26407529, +98 21 26407530 / Tabriz: 0098413148

Greece  +30 210 32 44 453 

Spain +34917695893

Oman +968 24 565 304 / 370 

Saudi Arabia 00966 581 449 449

  Other Cities  0090 850 250 67 77

If you are after a faster result, every transaction processed by our call centre can also be completed online at By entering your Reservation Code (PNR) and surname in the ‘My Ticket Transactions’ section of the website, you can easily make changes or cancellations, add/buy services for purchased tickets, as well as update your contact details without any need to telephone the call centre. Additionally, you will be entitled to a discount of 50 Turkish lira on any tickets purchased via our website. 

**From landlines single rate of 0,10 €/min. (+VAT) throughout Italy From mobiles rates vary depending on network operatör. Our service time is between 09:00am -13:00 and 14:00-18:00 without weekend.

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We use necessary cookies for the smooth functioning of the Pegasus Website and to improve our website performance. We also use functional cookies and publicity and third-party cookies, which are optional. Functional cookies will enable our website to remember your previous choices on the website. Publicity and third-party cookies provide you with advertisement and marketing content based on your internet use through your browser. You may enable or disable the use of optional cookies on the Pegasus Website through the choice options provided below. You may also enable or disable the use of necessary cookies by changing the settings of your internet browser. Please note that when necessary cookies are disables, some of the features of the Pegasus Website may not be available. For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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This type of cookies is necessary for the smooth functioning of the Pegasus Website. These cookies make it possible to visit the Pegasus Website and to benefit from its features. Session cookies are used to store the information in the web pages and to avoid the need to re-enter your details.

Performance cookies

These cookies store information about how often the website is visited, any relevant error messages received, the duration of the visit and the user’s use of the website. This information is used to improve the performance of the Pegasus Website.

Functional cookies

These cookies remember the choices the user has made on the website (e.g., city and flight date selections) and facilitates the use of the website by the user. These cookies make it possible for the user to benefit from sophisticated internet features.

Publicity and third-party cookies

For using certain functions, third-party suppliers’ cookies are used on the Pegasus Website (e.g., cookies comprising sharing devices on social media on flight destinations and promotional pages). Pegasus Website also contains the cookies of the firms carrying-out advertisement tracking.

For more detailed information

For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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