Call Centre

(24 hours help / Pegasus are With You at Every Moment)


The Pegasus call centre is with you whenever you need it, 24 hours a day, 7 days a week. Wherever you are in the world, you can easily take care of any ticket-related transactions by contacting our call centre. The numbers for reaching our Ticket Line from Turkey or abroad are below: 

  Turkey 0888 228 12 12 *

  Cyprus  0090 850 250 6777

Germany 0 69120063505 (0,20 €/Anruf aus dem dt. Festnetz, Mobilfunk max. 0,60 €/Anruf.)

UK 0 3333003555

France 0 170060140

Italy 0 645226934**

Spain  34 91 833 60 01

Netherlands 0 202626924

Norway 21959265

Denmark 78774491

Sweden 0 840308782

  USA  0090 850 250 67 77

  Canada 0090 850 250 67 77

  United Arab Emirates  00971 4 3578128

  Abu Dhabi 00971 02 6770678

  Switzerland 0 445510018  (Fr. 0,36/Min. ab Festnetz, Fr. 0.36/min. à partir d'une ligne fixe , Fr. 0.36/min. da un telefono fisso)

  Lebanon 00 961 1 369 869

  Ukraine 0038 0800 505 510

  Georgia 00995 32 2 40 00 40

  Romania 00 40 21 307 91 75

  Iraq 00 964 750 895 50 20

Iraq (Suleymaniye)  00 964 773 026 80 08 

  Kosovo 00 381 38 225 810 PBX

  Kazakhstan  007 727 2731717

  Austria 0 12675322

  Israel 0 37208299

  Kuwait 00 965 22447709

  Bahreyn   00973- 17212033

  Qatar 00974 44421807 / 44420961

Azerbeijan  +994 12/70/55/50 5980598 

Egypt 

 +2 0100 6038901/ +2 0100 0068070
 Hurghada/ Sharm El-Sheikh

Russia  +7 4996092878 

Iran  +98 21 26407529 

Greece  +30 210 32 44 453 

  Other Cities  0090 850 250 67 77

If you are after a faster result, every transaction processed by our call centre can also be completed online at www.flypgs.com. By entering your Reservation Code (PNR) and surname in the ‘My Ticket Transactions’ section of the website, you can easily make changes or cancellations, add/buy services for purchased tickets, as well as update your contact details without any need to telephone the call centre. Additionally, you will be entitled to a discount of 8 Turkish lira on any tickets purchased via our website.

**From landlines single rate of 0,10 €/min. (+VAT) throughout Italy From mobiles rates vary depending on network operatör. Our service time is between 09:00am -13:00 and 14:00-18:00 without weekend.

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PNR Numarası ve E-Bilet Nedir?

What is PNR number?

What is PNR number?

PNR is a code abbreviation for the Passenger Name Record. More is known as the reservation number. It is given to you if you have booked or purchased a ticket through the Internet. It consists of letters and number. In short, it is easiest to access your flight information.

PNR Number will be sent to your e-mail address when you purchase a ticket.

E-Bilet Nedir?

E-Bilet Nedir?

E-Bilet numaranız, E-Faturanız da belirtilen PC12345 ile başlayan belge numarasıdır. Bilet işlemlerim menüsünden ödeme ayrıntıları altından detaylı görüntüleyebilirsiniz

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