2.2.1. Pegasus acts as a data controller as per the provisions of the Law No. 6698 on the Protection of Personal Data and other applicable law on the protection of personal data. In this context, your personal data is recorded, updated and maintained to the extent permitted by the purpose of processing, shared with third parties in Turkey and abroad and otherwise processed as stipulated by the law, by Pegasus or on its behalf as the data controller, in each case subject to the following provisions.
2.2.2. Pegasus may collect the following categories of your personal data, based on your consent or as permitted by the applicable law:
2.2.3. Pegasus may process your collected personal data for the following purposes, based on your consent or as permitted by the applicable law:
2.2.4. Pegasus may transfer your personal data for the purposes stated herein to the third parties categorized below that may be located in Turkey and abroad, based on your consent or as permitted by the applicable law:
2.2.6. You can always apply to Pegasus to: (a) understand if your personal data is processed; (b) request information on the processing of your personal data, (c) understand the purpose of processing for your personal data and whether these are used in line with this purpose; (d) know third parties to whom your personal data is transferred in Turkey and abroad and to inquire about the appropriate safeguards implemented for cross-border personal data transfers; (e) correct your incomplete or incorrect personal data processed and maintained; (f) request the destruction or anonymization of your personal data subject to the purposes for the processing of your personal data being fully exhausted; (g) have third parties notified of the transactions covered in items (e) and (f), (h) object to the results of any analysis of your personal data exclusively through automatic systems. Your applications can be submitted to us in writing and signed, addressed to the Data Protection Officer, at our business headquarters located at Aeropark, Yenişehir Mahallesi, Osmanlı Bulvarı No: 11/A Kurtköy 34912 Pendik İstanbul, Türkiye or through the Contact Us section of the Pegasus Website or any other communication channel indicated in that section.
2.2.8. If you transact with Pegasus for another Passenger or user of services, Pegasus may process the personal data provided by you regarding yourself and the person on whose behalf you are carrying out a transaction. In this case, Pegasus may communicate with the Passenger directly about their flight.
2.3.1. Commercial electronic marketing communication will be carried out based on your contact permissions provided during Ticketing, Pegasus Plus membership registration or any other applicable medium. In this respect and subject to your consent, you accept to receive commercial electronic marketing communication regarding the promotion of products and services offered by Pegasus and Pegasus’ business partners, new products and services, special flight offers, other information regarding your trip or information Pegasus may consider to be in your interest. You can always choose not to receive such communication for the future on all or some of your contact details through following the options provided in the relevant marketing communication.
2.4.1. If you believe that Pegasus has incorrect or incomplete information on your personal data, please contact us as soon as possible. Pegasus will correct the information that is incorrect or incomplete.
2.4.2. You can access or modify your personal information regarding your Pegasus Plus membership though the “EDIT PROFILE” tab under the Pegasus Plus page through the Pegasus Website or the Pegasus Mobile Applications.
2.5.1. The protection of your privacy is important for Pegasus. All forms through which you submit information to us are protected by 128 Bit SSL (Secure Sockets Layer), an encrypted communication tool, during communication. When the relevant information reached us, they are maintained in accordance with our security and privacy standards. To benefit from SSL, your web browser must support SSL and your browser options should enable the use of SSL.
2.5.2. Each Pegasus Plus member will have a username and a password. “Username” is unique for each member and cannot be assigned to another user. The “password” is created by and is known only to the member. Members can always change their passwords. Creating and maintaining password security is the obligation of the user. Pegasus does not assume any responsibility in respect of the misuse of passwords.
2.5.3. Likewise, it is the Passenger’s or his/her agent’s responsibility to maintain the privacy of the PNR produced uniquely for your transactions through different communication and sales channels. Others may access your reservation details if your PNR information is disclosed to third parties.
2.5.4. Your data is maintained only to the extent necessitated by our business processes or legal obligations. The details of your credit cards are not maintained on our servers.
2.6.1. The Pegasus Website contains several links to third-party websites, allowing you to access content prepared by third-parties by hyperlinks. Pegasus has no authority on the linked third-party websites and does not assume any responsibility for third-party content. The terms and conditions applicable to the Pegasus Website will not apply to your access and use of third-party websites.
2.6.2. You are fully responsible for your access, content, use and communication to or through the linked third-party websites. All personal data transfer to be carried out through the linked third-party websites will be subject to the information, other notifications and rules determined and published by the third-party operating the website and acting as the data controller under applicable law.
2.7.2. There are four different categories of cookies based on their purpose: Session Cookies, Performance Cookies, Functional Cookies, and Publicity and Third-Party Cookies. Session Cookies are temporary cookies that are stored on the user’s browser until the user exits the Pegasus Website. Other cookies are cookies that remain on the user’s browser for as long as the user does not delete them. The cookies’ lifespan varies, depending on the user’s browser settings.
2.7.3. Pegasus uses Session Cookies, Performance Cookies, Functional Cookies and Publicity and Third-Party Cookies on the Pegasus Website.
a) Session Cookies: This type of cookies is necessary for the smooth functioning of the Pegasus Website. These cookies make it possible to visit the Pegasus Website and to benefit from its features. Session Cookies are used to store the information in the web pages and to avoid the need to re-enter your details.
b) Performance Cookies: These cookies store information about how often the website is visited, any relevant error messages received, the duration of the visit and the user’s use of the website. This information is used to improve the website performance.
c) Functional Cookies: These cookies remember the choices the user has made on the website (e.g., city and flight date selections) and facilitates the use of the website by the user. These cookies make it possible for the user to benefit from sophisticated internet features.
d) Publicity and Third-Party Cookies: For using certain functions, third-party suppliers’ cookies are used on the Pegasus Website (e.g., cookies comprising sharing devices on social media on flight destinations and promotional pages). The Website also contains the cookies of the firms carrying-out advertisement tracking.
2.7.4. In general, internet browsers are pre-defined to automatically accept cookies. Browsers can be adjusted to disable cookies or to alert users when a cookie has been sent to their device. Because cookie management varies from browser to browser, further information can be obtained from the relevant browser’s information website. For details on how to delete or disable cookies or for general information on cookies, please see www.allaboutcookies.org.
2.7.5. You can accept or reject cookies. You can enable or disable cookies by changing the settings of your internet browser. For information on how to change your browser settings and how to delete cookies please see your browser’s instructions. Please bear in mind that when cookies are disables, some of the website’s features will change. Please refer to the websites below for information about disabling third-party cookies:
Children aged 3–6 cannot travel unless they are accompanied by an adult over the age of 18. The “unaccompanied child” procedure is applicable to children aged 7–12 who are travelling alone. Please contact our call centre on 0888 228 12 12 for more information.
You have selected more than permitted passengers (9). Please select 9 passengers at most
Please enter same number of infants as the adults
PNR is a code abbreviation for the Passenger Name Record. More is known as the reservation number. It is given to you if you have booked or purchased a ticket through the Internet. It consists of letters and number. In short, it is easiest to access your flight information. PNR Number will be sent to your e-mail address when you purchase a ticket.
PNR is a code abbreviation for the Passenger Name Record. More is known as the reservation number. It is given to you if you have booked or purchased a ticket through the Internet. It consists of letters and number. In short, it is easiest to access your flight information.
PNR Number will be sent to your e-mail address when you purchase a ticket.
E-Bilet numaranız, E-Faturanız da belirtilen PC12345 ile başlayan belge numarasıdır. Bilet işlemlerim menüsünden ödeme ayrıntıları altından detaylı görüntüleyebilirsiniz
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