Pegasus Flex: Stay Flexible with the Option to Change or Cancel Flight Tickets at Any Time
Turkey or International flights- it makes no difference. Wherever it is you are flying to, with Pegasus Flex you can now enjoy more freedom when booking flights. Pegasus Flex give you the option to change or cancel tickets, adding flexibility to tickets you've purchased.
Add Flex to your flight when you buy your ticket, and if you cancel you trip, keep the cancellation fee in your pocket. Starting from 200 TL for domestic flights and 65 Euros for international flights. Plus, you have the unlimited right to change flights!
Where can I purchase it?
You can purchase Pegasus Flex while booking in our website, agents or call centre. Pegasus Flex one-way tickets start from 49.99 TL on domestic flights, 4.99 Euro on Cyprus flights, and 11.99 Euro on international flights.
Important!
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You can purchase Pegasus Flex up to 24 hours before your flight.
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When you change or cancel a flight with Flex, you must make the change or cancellation at least 12 hours before your flight to avoid additional fees.
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Any price difference between your flights will be charged to you.
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Pegasus Flex can be purchased alongside Basic, Essentials or Advantage Package options. If you choose an Comfort Flex Package, you will not need Pegasus Flex. Comfort Flex Package gives you 1 time of cancellation or change right.
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Pegasus Flex can only be used to make flight changes cancellations and cannot be used for passenger name changes.
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Pegasus Flex can only be purchased during booking process and is only valid on the ticket you are buying at that time.
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You cannot use Pegasus Flex if you have already paid for “freeze the price” option. This product is not displayed on the payment page for PNRs with “freeze the price” options.
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You can still use Flex even if you have already checked in.
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In case of changes in tickets purchased by paying the installment fee or debit / credit card commission, these amounts are reflected as a penalty fee.
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If you make a change to a ticket purchased with Pegasus Flex without additional charges, no refund will be issued for the difference if the total carriage fee of your new flight is less than your original flight.
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If the all-inclusive total fare of the changed flight is higher than the all inclusive total fare of the first flight, the difference in fee will be charged. You can reach the penalty amounts that you will not have to pay for the changes you make with Flex at https://www.flypgs.com/en/useful-info/info-about-flights/general-rules#2039. You won't pay the specified change transaction costs with Flex.
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In case of changes in tickets purchased by paying the installment fee or debit / credit card commission, these amounts are reflected as a penalty fee.
