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Pegasus Flex: Stay Flexible with the Option to Change or Cancel Flight Tickets at Any Time

Turkey or International flights- it makes no difference. Wherever it is you are flying to, with Pegasus Flex you can now enjoy more freedom when booking flights. Pegasus Flex give you the option to change or cancel tickets, adding flexibility to tickets you've purchased. 

Add Flex to your flight when you buy your ticket, and if you cancel you trip, keep the cancellation fee in your pocket. Starting from 200 TL for domestic flights and 65 Euros for international flights. Plus, you have the unlimited right to change flights!

Where can I purchase it?

You can purchase Pegasus Flex while booking in our website, agents or call centre. Prices for Pegasus Flex on one-way tickets are 29,99 per person for domestic flights, and 10.99 Euros per person for international flights.

Important!

 

  • You can purchase Pegasus Flex up to 24 hours before your flight.

  • When you change or cancel a flight with Flex, you must make the change or cancellation at least 12 hours before your flight to avoid additional fees.

  • Any price difference between your flights will be charged to you. 

  • Pegasus Flex can be purchased alongside Basic, Essentials or Advantage Package options. If you choose an Comfort Flex Package, you will not need Pegasus Flex. Comfort Flex Package gives you 1 time of cancellation or change right.

  • Pegasus Flex can only be used to make flight changes cancellations and cannot be used for passenger name changes.

  • Pegasus Flex can only be purchased during booking process and is only valid on the ticket you are buying at that time.

  • You cannot use Pegasus Flex if you have already paid for “freeze the price” option. This product is not displayed on the payment page for PNRs with “freeze the price” options. 

  • You can still use Flex even if you have already checked in.

  • Pegasus Flex cannot be used again if the ticket is turned into an open ticket. Service fees are also payable for ticket changes made via the call centre.

  • In case of changes in tickets purchased by paying the installment fee or debit / credit card commission, these amounts are reflected as a penalty fee.

  • If you make a change to a ticket purchased with Pegasus Flex without additional charges, no refund will be issued for the difference if the total carriage fee of your new flight is less than your original flight.

  • If the all-inclusive total fare of the changed flight is higher than the all inclusive total fare of the first flight, the difference in fee will be charged. You can reach the penalty amounts that you will not have to pay for the changes you make with Flex at https://www.flypgs.com/en/useful-info/info-about-flights/general-rules#2039. You won't pay the specified change transaction costs with Flex.

  • In case of changes in tickets purchased by paying the installment fee or debit / credit card commission, these amounts are reflected as a penalty fee.

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We use necessary cookies for the smooth functioning of the Pegasus Website and to improve our website performance. We also use functional cookies and publicity and third-party cookies, which are optional. Functional cookies will enable our website to remember your previous choices on the website. Publicity and third-party cookies provide you with advertisement and marketing content based on your internet use through your browser. You may enable or disable the use of optional cookies on the Pegasus Website through the choice options provided below. You may also enable or disable the use of necessary cookies by changing the settings of your internet browser. Please note that when necessary cookies are disables, some of the features of the Pegasus Website may not be available. For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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These cookies store information about how often the website is visited, any relevant error messages received, the duration of the visit and the user’s use of the website. This information is used to improve the performance of the Pegasus Website.

Functional cookies

These cookies remember the choices the user has made on the website (e.g., city and flight date selections) and facilitates the use of the website by the user. These cookies make it possible for the user to benefit from sophisticated internet features.

Publicity and third-party cookies

For using certain functions, third-party suppliers’ cookies are used on the Pegasus Website (e.g., cookies comprising sharing devices on social media on flight destinations and promotional pages). Pegasus Website also contains the cookies of the firms carrying-out advertisement tracking.

For more detailed information

For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

We are experiencing problems in our ticketing and online check-in systems. If you have any problems while doing online check-in, please plan to be at the airport 3 hours before your flight.

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