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Pegasus Flex

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Pegasus Flex: The New Name of Ticket Changes Whenever & Wherever You Need

Turkey or International flights- it makes no difference. Wherever it is you are flying to, with Pegasus Flex you can now enjoy more freedom when booking flights. Pegasus Flex, which can be purchased when buying your ticket, gives you the right to change your flight whenever you wish. Thanks to this, you can change the time and route of your ticket without paying penalty fees.

Where can I purchase it?

You can purchase Pegasus Flex while booking in our website, agents or call centre. On one-way tickets, Pegasus flex costs 12.99 Turkish Lira for domestic routes and 9.99 euro for international routes.

Important!

 

  • You can purchase Pegasus Flex up to 6 hours before your flight.

  • In order to avoid paying additional fees when using Flex, you must make sure you make any changes to your ticket at least 2 hours before the flight. 

  • Any price difference between your flights will be charged to you. 

  • Pegasus Flex can be purchased alongside Basic, Essentials or Advantage Package options. If you choose an Comfort Flex Package, you will not need Pegasus Flex. Comfort Flex Package gives you 1 time of cancellation or change right.

  • Pegasus Flex can only be used for ticket reissues and cannot be used for refunds.

  • Pegasus Flex can only be used to make flight changes and cannot be used for passenger name changes.

  • Pegasus Flex can only be purchased during booking process and is only valid on the ticket you are buying at that time.

  • You cannot use Pegasus Flex if you have already paid for “freeze the price” option. This product is not displayed on the payment page for PNRs with “freeze the price” options. 

  • You can still use Flex even if you have already checked in.

  • Pegasus Flex cannot be used again if the ticket is turned into an open ticket. Service fees are also payable for ticket changes made via the call centre.

  • In case of changes in tickets purchased by paying the installment fee or debit / credit card commission, these amounts are reflected as a penalty fee.

  • Pegasus Flex allows changes to be made to tickets without penalty fees. No refund will be issued if the total fare of modified flight tickets is lower than the original flight fare.

  • If the all-inclusive total fare of the changed flight is higher than the all inclusive total fare of the first flight, the difference in fee will be charged. You can reach the penalty amounts that you will not have to pay for the changes you make with Flex at https://www.flypgs.com/en/useful-info/info-about-flights/general-rules#2039. You won't pay the specified change transaction costs with Flex.

  • In case of changes in tickets purchased by paying the installment fee or debit / credit card commission, these amounts are reflected as a penalty fee.

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Pegasus Hava Taşımacılığı Anonim Şirketi is a joint - stock company operating under the laws of the Republic of Turkey.
Headquarters address: Aeropark, Yenişehir Mah. Osmanlı Bul. No: 11 / A Kurtköy 34912 Pendik – Istanbul / TURKİYE
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Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

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