BACK TO TOP

Press Releases


3/11/2020

Coronavirus Precautions taken by Pegasus

PRESS RELEASE

Pegasus Airlines has announced the precautions it is taking against the new coronavirus (COVID-19) that has affected people all around the world. Among the measures taken are the introduction of enhanced and more frequent cleaning and disinfection of all aircraft in the fleet in line with international standards and the instructions of aircraft manufacturers, together with the regular replacement of headrest covers. All Pegasus teams have been given in-depth information about the measures to be taken and procedures to be implemented, and the entire process is being managed with great care, professionalism, and authority.

Public Health Passenger Information Forms are distributed by Pegasus cabin crew to all guests arriving on international flights and they are asked to complete the forms. The completed forms are forwarded to the relevant departments after disembarkation from the plane. This practice has been implemented under the direction of the Turkish Ministry of Health so that guests who have taken these flights are easy to reach in the event of any issue. All flights are also equipped with protective masks for Pegasus cabin crews and guests.

“We are very aware of the responsibility involved in transporting thousands of guests every day”

Stating that the steps to be taken by Pegasus cabin crew in the event that a guest displays symptoms of illness during boarding procedures or while flying have been clearly defined, Pegasus Airlines CEO Mehmet T. Nane said “This process is being handled by the Ministry of Health with great rigour and sensitivity. We are very aware of the responsibility involved in transporting thousands of guests every day and perform all of our duties with great diligence.”

Emphasizing that their priority is always to deliver their guests safely to their destination, Mehmet T. Nane stated “As a company, we have taken precautions against the new coronavirus that has affected so many people in the past few months. These measures, including increasing the frequency of the disinfection of all aircraft in our fleet according to international standards, providing training to all of our teams on the issue and regularly changing headrest covers, were taken in order to allay the fears of our guests during their journeys and to prevent the potential spread of the virus.”

Cancelled Flights

Stating that they had cancelled flights to and from Iran, Italy and Iraq, Mehmet T. Nane said “It is very important to us not to leave our guests in a difficult position. Our guests can change any international or North Cyprus flight purchased before 7 March 2020 for a flight scheduled until 31 May 2020 for any other flight until 29 October 2020 without paying a change fee, or they can convert it to an open ticket free of charge.” He continued by adding “In addition to flight-related precautions, we have implemented a series of additional measures at our headquarters. Our offices are disinfected, and our health and safety department provides our personnel with regular information and updates. We have arranged seminars to increase awareness and disseminate information about protection methods. These seminars are provided by experts in infectious diseases and microbiology, and are uploaded to the intranet system, where they are permanently available to company employees. It is our greatest wish that this novel coronavirus can be brought under global control as soon as possible, and that this source of great anxiety ends. I would like to take this opportunity to wish all of our guests safe, healthy and pleasant flights.”


E-bulletin subscription

Please enter your details to receive our latest press releases and statements. Please note that subscription to the media room/press release service is strictly for journalists.

Our use of cookies

We use necessary cookies for the smooth functioning of the Pegasus Website and to improve our website performance. We also use functional cookies and publicity and third-party cookies, which are optional. Functional cookies will enable our website to remember your previous choices on the website. Publicity and third-party cookies provide you with advertisement and marketing content based on your internet use through your browser. You may enable or disable the use of optional cookies on the Pegasus Website through the choice options provided below. You may also enable or disable the use of necessary cookies by changing the settings of your internet browser. Please note that when necessary cookies are disables, some of the features of the Pegasus Website may not be available. For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

Session cookies

This type of cookies is necessary for the smooth functioning of the Pegasus Website. These cookies make it possible to visit the Pegasus Website and to benefit from its features. Session cookies are used to store the information in the web pages and to avoid the need to re-enter your details.

Performance cookies

These cookies store information about how often the website is visited, any relevant error messages received, the duration of the visit and the user’s use of the website. This information is used to improve the performance of the Pegasus Website.

Functional cookies

These cookies remember the choices the user has made on the website (e.g., city and flight date selections) and facilitates the use of the website by the user. These cookies make it possible for the user to benefit from sophisticated internet features.

Publicity and third-party cookies

For using certain functions, third-party suppliers’ cookies are used on the Pegasus Website (e.g., cookies comprising sharing devices on social media on flight destinations and promotional pages). Pegasus Website also contains the cookies of the firms carrying-out advertisement tracking.

For more detailed information

For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

Hello,

An error has occurred. Please try again or click the link below to search flights

Hello,

Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

We are experiencing problems in our ticketing and online check-in systems. If you have any problems while doing online check-in, please plan to be at the airport 3 hours before your flight.

Pegasus BolBol ayrıcalıklarından yararlanabilmeniz için onayınıza ihtiyacımız var.

Beyan ettiğim bilgilerin doğruluğunu onaylıyor ve Pegasus BolBol Genel Kural ve Koşşullarını ve Pegasus Hava Yolları Gizlilik Kurallanrını kabul ediyorum.

Add your flight, earn BolPoints
Proceed by flling out the form below