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FAQ

What is “Express Baggage"?

Who can use the Express Baggage service?

How do I use the Express Baggage Service?

At which airports can I use the Express Baggage service?

How do I find the Express Baggage kiosks and luggage conveyor belts?

What is the maximum number of bags I can drop off using the Express Baggage service?

When can I drop off my bags at the Express Baggage kiosks?

What types of baggage can I drop off using the Express Baggage service?

Is the Express Baggage service safe?

Is there a charge for the Express Baggage service?

Will there be any personnel to help me at the Express Baggage kiosks and conveyor belts?

How do I use the Express Baggage service if I have exceeded my baggage allowance?

How can I access my baggage receipts?

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Hello,

Sistemlerimizde yaşanan teknik bir aksaklık nedeniyle biletleme ve Online Check-in işlemlerimizde problem yaşanmaktadır. Online Check-in işleminde problem yaşarsanız, lütfen uçuşunuzdan 3 saat önce havalimanında olunuz.

We are experiencing problems in our ticketing and online check-in systems. If you have any problems while doing online check-in, please plan to be at the airport 3 hours before your flight.

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