It is a fee that can change depending on the sales outlet. Check-in fee is charged when the passenger purchases a ticket online, through our mobile application, call center or sales office.
Check-in fee can also be referred to as a service fee. Both terms mean the fee for the service provided during check-in.
To have more information, you can also visit, Information on Transportation Fare and Fare Classes.
Pegasus Airlines always works for its passengers to have an economic and safe flight. Depending on the sales channels, the check-in fee is important to provide a decent service to the passengers.
If a refund is requested by a passenger, the charged fee cannot be reimbursed. The check-in fee is applied to compensate for the expenses while providing the booking service. As long as there is no cancellation made by the firm, the service fee is applied to the tickets. In case of a cancellation or refund made by Pegasus Airlines, under certain circumstances, the check-in fee is reimbursed due to the passengers’ request.
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