Customers who bought their ticket from flypgs.com can easily access their flight details and make changes on the website by entering their reservation number (PNR) and surname in the Manage My Booking section on the home page of the website. Customers who bought their tickets from the call centre or an agent need to contact our call centre on 0888 228 12 12 in order to make any changes. For rules on changing your ticket, we recommend you read the section entitled 'Reservation Changes and Ticket Cancellation' in the general rules section.
If your message is related to one of our flights, please provide your flight details on the form so we can deal with your request more quickly. Please do not include confidential information such as your credit card number or PIN code in the message.
Children aged 3–6 cannot travel unless they are accompanied by an adult over the age of 18. The “unaccompanied child” procedure is applicable to children aged 7–12 who are travelling alone. Please contact our call centre on 0888 228 12 12 for more information.
Plese select less than 9 passengers.
Please enter same number of infants as the adults