Depending on the airport facilities, you can pay either at the desk or at a sales office. For detailed information about baggage charges, please go to Useful Information>General Rules> General Baggage and Portable Items>Free and Excess Baggage Information.
On both our domestic and international flights, free baggage allowances vary according to the flight package included in the ticket. An additional fee is charged for every kilogramme of baggage over the allowed limit. Passengers can also pay for excess baggage, at discounted rates, before the flight from all our sales channels. You can find details of our excess baggage charges in the General Rules section of our website.
If your checked baggage for the cargo hold is over the weight allowed by the flight package, you can pay for extra baggage up to 2 hours before your flight and costs are explained in the General Rules section of flypgs.com. In this way, you can pay less for your extra baggage than if you pay at the airport. You can pay for extra baggage when you buy your ticket or later on at flypgs.com. You need to go to 'Travel Services > Flight Services > Additional Baggage' and enter your reservation number (PNR) and surname. If the weight of the checked baggage you are carrying for your flight exceeds the total baggage allowance, you can pay for the extra kilogrammes at the airport.
If you pay for your extra baggage before your flight by going to Travel Services > Flight Services > Additional Baggage on our website, you will pay lower excess baggage fees than those charged at the airport. Pegasus passengers are encouraged to purchase extra baggage allowance in advance, as this reduces crowding at the airport and allows the flight to leave on time.
If your message is related to one of our flights, please provide your flight details on the form so we can deal with your request more quickly. Please do not include confidential information such as your credit card number or PIN code in the message.
Children aged 3–6 cannot travel unless they are accompanied by an adult over the age of 18. The “unaccompanied child” procedure is applicable to children aged 7–12 who are travelling alone. Please contact our call centre on 0888 228 12 12 for more information.
Plese select less than 9 passengers.
Please enter same number of infants as the adults