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BolPoints Detail
BolPoints Detail
Travel Details
Travel Details
Campaigns
Campaigns
Membership Details
Membership Details
What is BolBol?
What is BolBol?

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Member of Pegasus BolBol since .

Available BolPuan
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BolPuan to Expire
BolPuan

To not miss the advantage of flying with Pegasus BolBol, you must use your BolPoints before they expire.

For inquiries and questions related to BolBol, you can call our toll-free call center at 0 (850) 399 17 01.

Write To Us List

Write To Us List

Query Request

If you have a previous request, you can query it here.

Query Request Query Request

Service Details Service Details

Can I check in online for a transfer flight?

Can I check in online for a transfer flight? Can I check in online for a transfer flight?

You can check in online for every flight included in your reservation number (PNR). Separate boarding cards can be printed for each flight. We recommend transfer passengers to print up their boarding cards for every connecting flight they have checked in for, before arriving at the airport, in order to save time when catching their connecting flight.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Can I check in online from a mobile app?

Can I check in online from a mobile app? Can I check in online from a mobile app?

Passengers can check in using Pegasus apps for iPhone, Android and iPad. Check-in can be completed by selecting the Check-in button from the main menu and entering your reservation number (PNR) and full name details. You can also check in from your mobile phone by going to our mobile site at www.flypgs.com. The mobile barcode sent by email or SMS (or the passbook app for iPhone users) to passengers who check-in on their mobile phone is read by smart barcode readers at the boarding gates for international flights departing from Sabiha Gökçen and other boarding gates at specified airports in Türkiye, allowing passengers to board the aircraft.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Can I check in online if there is more than one flight included in the same reservation number (PNR)?

Can I check in online if there is more than one flight included in the same reservation number (PNR)? Can I check in online if there is more than one flight included in the same reservation number (PNR)?

You need to check in separately for each flight included in your reservation number (PNR)

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Can I check in online if there is more than one passenger included in the same reservation number (PNR)?

Can I check in online if there is more than one passenger included in the same reservation number (PNR)? Can I check in online if there is more than one passenger included in the same reservation number (PNR)?

You need to check in separately for each passenger included in your reservation number (PNR). Although you need to check in separately for each passenger on your reservation, you can check them all in at the same time.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

How do I check in online?

How do I check in online? How do I check in online?

You can check-in online by selecting the Check-in tab on flypgs.com and entering your reservation number (PNR) and full name details. Alternatively, you can check in from your mobile phone using our mobile app or from our mobile website.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

What is a Mobile barcode? What are the benefits?

What is a Mobile barcode? What are the benefits? What is a Mobile barcode? What are the benefits?

A mobile barcode is a QR [square] code sent to Pegasus passengers when they check in and can be used in place of a boarding card. Passengers with a mobile barcode can pass through the boarding gates for international flights departing from Sabiha Gökçen, as well as boarding gates at other airports in Türkiye, by scanning their barcodes on the smart devices/mobile barcode readers, and then enter the aircraft. Mobile barcodes can be obtained by checking in on the website as well as mobile platforms. You can start your check-in online at flypgs.com and also by using Pegasus apps for iPhone, Android and iPad. Click on the check-in menu. Find the appropriate flight by entering your reservation number (PNR) and full name details. Choose the relevant flight and follow the steps on the page to complete your check-in. After you have checked in, you come to a page where you can enter your email address or mobile number. Enter your details and confirm. A message containing your flight details is sent to the email address or mobile number you have provided.  When you click on the link in the message, it will open the mobile barcode that you can use in place of a boarding card. Passengers without baggage can pass quickly and easily through airport procedures by showing their barcode to officials at security control and at the boarding gate. We recommend that our passengers take a picture/screenshot of their mobile barcode. If there no internet connection, the barcode will still work from the saved picture.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

What is online check-in? What are the benefits?

What is online check-in? What are the benefits? What is online check-in? What are the benefits?

Check-in is the name for the airport procedure, which includes baggage handling and ticket control. Passengers can check in, before going to the airport, by clicking on the Check-in option on the home page of flypgs.com and entering their reservation number (PNR) and full name details. In addition, at airports where online check-in is in operation, our passengers can also drop their baggage off more speedily at dedicated online check-in counters. At airports where online check-in is in operation, passengers without any baggage can check-in online and get their boarding pass sent by SMS to their mobile phone or by email. They can then go straight to security control with their boarding card and continue on to the boarding gate for their flight.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

When can I check in online?

When can I check in online? When can I check in online?

For tickets purchased from our website, Call Centre, agents or airport sales offices, you can check-in at flypgs.com or our mobile app at the earliest 7 days before your flight and no later than 60minutes before it.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Page Errors/Error messages Page Errors/Error messages

I get an error message when I try to check in online. What should I do?

I get an error message when I try to check in online. What should I do? I get an error message when I try to check in online. What should I do?

Please ensure you entered your reservation number and name/surname correctly. You can contact us via our call centre on 0888 228 12 12 section.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.
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