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BolPoints Detail
BolPoints Detail
Travel Details
Travel Details
Campaigns
Campaigns
Membership Details
Membership Details
What is BolBol?
What is BolBol?

For inquiries and questions related to BolBol, you can call our toll-free call center att 0 (850) 399 17 016

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Member of Pegasus BolBol since .

Available BolPuan
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BolPuan to Expire
BolPuan

To not miss the advantage of flying with Pegasus BolBol, you must use your BolPoints before they expire.

For inquiries and questions related to BolBol, you can call our toll-free call center at 0 (850) 399 17 01.

Write To Us List

Write To Us List

Query Request

If you have a previous request, you can query it here.

Query Request Query Request

Online meal order Online meal order

Can I cancel my food order? Can I change it?

Can I cancel my food order? Can I change it? Can I cancel my food order? Can I change it?

Food services on all Pegasus Airlines scheduled flights must be paid for. Food orders can be made up to 24 hours before a flight. New food orders cannot be made less than 24 hours before a flight. It is not possible to make changes to food orders placed before a flight. Meal order payments made via our website, call centre or agents will be refunded if the flight ticket is cancelled and refundedmore than 24 hours before the flight. Refunds are not made if there are fewer than 24 hours before the flight

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

Can I pre-order a meal for the flight?

Can I pre-order a meal for the flight? Can I pre-order a meal for the flight?

Meal orders can be made when you buy your ticket, up to 24 hours before the flight. If you have already bought your ticket, you can order on our website by going to the home page of flypgs.com and entering your reservation number (PNR) and surname in the 'Manage My Booking' section. You can view the Pegasus Cafe menu on flypgs.com by clicking on 'Travel Services > Flight Services > Pre-Order Meal' or by using this  link .

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

How and when can I place a food order before the flight?

How and when can I place a food order before the flight? How and when can I place a food order before the flight?

You can place a food order up to 24 hours before your flight. If there are fewer than 24 hours left before your flight, meal orders cannot be made as there is not sufficient time to load them onto the aircraft.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.

If I change my flight, will my food order be transferred to the new flight?

If I change my flight, will my food order be transferred to the new flight? If I change my flight, will my food order be transferred to the new flight?

The meal you have purchased for your flight will be automatically refunded in full with your first flight ticket if you cancelled your flight with more than 24 hours remaining before takeoff. In case a flight is changed, your meal will be transferred if there are more than 24 hours before takeoff. If you request a cancellation and refund on your flight, less than 24 hours before it is due to depart, your food order payment cannot be refunded.

If your problem was not resolved, would you like to write to us?

Yes We are glad your problem has been resolved.
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