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Flight Cancellations and Changes

We're sorry to announce that your flight has been cancelled. We would like to remind you that flights are only cancelled as a result of unforeseen circumstances. If your flight is cancelled, you can either choose to reschedule your flight on the same route  within the date range indicated free of charge, or request a full refund for your ticket. Please enter you Reservation (PNR) number and surname below, and then click the "Continue" button to access the page where you can carry out this transaction.

If you purchased your ticket via, our mobile services, or our call centre, you can change your flight or carry out cancellations/refunds there. If you purchased your ticket outside the channels mentioned above, you can carry out these transactions by calling our call centre on 0850 250 67 02. If you have any questions regarding these transactions, please see the "Frequently Asked Questions" section below.

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We use necessary cookies for the smooth functioning of the Pegasus Website and to improve our website performance. We also use functional cookies and publicity and third-party cookies, which are optional. Functional cookies will enable our website to remember your previous choices on the website. Publicity and third-party cookies provide you with advertisement and marketing content based on your internet use through your browser. You may enable or disable the use of optional cookies on the Pegasus Website through the choice options provided below. You may also enable or disable the use of necessary cookies by changing the settings of your internet browser. Please note that when necessary cookies are disables, some of the features of the Pegasus Website may not be available. For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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This type of cookies is necessary for the smooth functioning of the Pegasus Website. These cookies make it possible to visit the Pegasus Website and to benefit from its features. Session cookies are used to store the information in the web pages and to avoid the need to re-enter your details.

Performance cookies

These cookies store information about how often the website is visited, any relevant error messages received, the duration of the visit and the user’s use of the website. This information is used to improve the performance of the Pegasus Website.

Functional cookies

These cookies remember the choices the user has made on the website (e.g., city and flight date selections) and facilitates the use of the website by the user. These cookies make it possible for the user to benefit from sophisticated internet features.

Publicity and third-party cookies

For using certain functions, third-party suppliers’ cookies are used on the Pegasus Website (e.g., cookies comprising sharing devices on social media on flight destinations and promotional pages). Pegasus Website also contains the cookies of the firms carrying-out advertisement tracking.

For more detailed information

For more detailed information about the cookies we use, see Pegasus Privacy Policy – Cookies and Digital Marketing.

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